Digital Field Manager - eComm

Toyota North America • Kansas City, MO

5d

About The Position

Overview Who we are Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us. To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time. Who we are Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to Dream. Do. Grow. with us. Who we’re looking for Toyota’s Kansas City Region is looking for a passionate and highly-motivated Regional Digital Field Manager - eComm. The primary responsibility of this role is to support incremental Toyota vehicle sales, service, parts and accessory sales by consulting and enriching our dealership’s digital retailing strategy and ensuring informative and comprehensive eLead processes for consumer benefits. Reporting to the Regional eCommerce Manager, the person in this role will support the Kansas City Regional Office’s objective to increase conversion in vehicle, parts and service sales. What you’ll be doing Accurately analyze and assess dealership operations through sales and service process management to guide dealership management in supporting sales and fixed operations. Assess dealership CRM, Website, Fixed Operations, Social and Lead Management systems to ensure the attainment of eCommerce goals and strategies. Maintain ongoing communication/collaboration with all Field Travelers (Sales / Service / Parts) to ensure that all common action plans and goals are pursued and reviewed with dealership personnel. What you bring Bachelor’s Degree (or higher) or equivalent experience. Knowledge and understanding of overall dealership operations. Strong Presentation Planning and organizational skills. Ability and willing to travel 75% of the time. Added bonus if you have Automotive field experience (DM and DSPM). Experience in Dealer Sales and Services Training. What we'll bring During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include: A work environment built on teamwork, flexibility, and respect. Professional growth and development programs to help advance your career, as well as tuition reimbursement. Team Member Vehicle Purchase Discount. Toyota Team Member Lease Vehicle Program (if applicable) . Comprehensive health care and wellness plans for your entire family. Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota, regardless of whether you contribute. Paid holidays and paid time off. Referral services related to prenatal services, adoption, childcare, schools, and more. Tax-Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA). Belonging at Toyota Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law. Have a question, need assistance with your application or do you require any special accommodations? Please send an email to [email protected]. At Toyota, we don’t just have a vision, but a group of talented, dedicated people who work hard every day to turn that vision into reality. Our mission is to build a future where everyone has the freedom to move. We believe that nothing is impossible. We have big dreams and persevere through any obstacles. We work together to create the future of mobility and make the world a better place. Career Possibilities: Toyota is a place for people who dream big and are determined to make those dreams a reality. We encourage innovation and look for people who will challenge the status quo in order to make the world a better place. We thrive on teamwork and collaboration and know diverse backgrounds, experiences and perspectives are not only the right thing for our people, they are a business imperative. Together, we’re empowered to forge our own paths — to be agile, curious and embrace a growth mindset and immerse ourselves in situations to gain new perspectives and to inspire bold, innovative ways of thinking and working. Our success as a company is directly tied to our team members’ success, and our collective ability to give back to society through an unwavering commitment to delight our customers and make people’s lives better. If you want to be part of the next-generation of innovations that help keep the world moving, then join us. And let’s start our impossible, together.

Requirements

• Bachelor’s Degree (or higher) or equivalent experience.
• Knowledge and understanding of overall dealership operations.
• Strong Presentation Planning and organizational skills.
• Ability and willing to travel 75% of the time.

Nice To Haves

• Automotive field experience (DM and DSPM).
• Experience in Dealer Sales and Services Training.

Responsibilities

• Accurately analyze and assess dealership operations through sales and service process management to guide dealership management in supporting sales and fixed operations.
• Assess dealership CRM, Website, Fixed Operations, Social and Lead Management systems to ensure the attainment of eCommerce goals and strategies.
• Maintain ongoing communication/collaboration with all Field Travelers (Sales / Service / Parts) to ensure that all common action plans and goals are pursued and reviewed with dealership personnel.

Benefits

• A work environment built on teamwork, flexibility, and respect.
• Professional growth and development programs to help advance your career, as well as tuition reimbursement.
• Team Member Vehicle Purchase Discount.
• Toyota Team Member Lease Vehicle Program (if applicable) .
• Comprehensive health care and wellness plans for your entire family.
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota, regardless of whether you contribute.
• Paid holidays and paid time off.
• Referral services related to prenatal services, adoption, childcare, schools, and more.
• Tax-Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees