Digital Experience Manager
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About The Position
We have an opportunity to join the Alliance as the Digital Experience Manager leading the Marketing and Communications Department. This position reports to the Marketing and Communications Director and is responsible for managing, leading, and performing a variety of digital communications oversight functions, acting as a subject matter expert, and providing guidance on departmental operations. The role involves overseeing the development, implementation, and optimization of externally facing digital platforms, ensuring seamless user experiences across web, mobile, and other digital touchpoints for both Medi-Cal and Medicare lines of business. Additionally, the manager will supervise, mentor, and train assigned staff, perform internal and external communications site administration, and analyze department metrics to ensure goal alignment.
