Digital Experience Design Intern

Redwood Credit Union • Santa Rosa, CA

1d • $23

About The Position

Redwood Credit Union is looking for Digital Experience Design Intern in their Junior or Senior year. This internship opportunity provides hands‑on experience in designing and improving modern digital banking experiences. This position will contribute to the research, design and implementation of Redwood Credit Union’s digital assets, including the public website, online banking, and loan origination systems.
Internship Details
This position is for a full-time, seasonal internship – 40 hours per week.
This internship will begin on, June 8, 2026, and end on August 14, 2026 (end date can be modified based on fall college schedule).
Ability to provide a recent transcript will be required during the interview process.
This position is not eligible for benefits other than what’s required by law.
ABOUT REDWOOD CREDIT UNION (RCU):
At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.
As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all.
Why Intern for Redwood Credit Union?
• 27th largest credit union in the U.S. and the largest financial institution based in the North Bay
• Awarded a 5-Star Rating based on 6/30/24 financial data by Bauer Financial
• Recognized by Newsweek as one of "America's Greatest Midsize Workplaces 2025"
• Recognized by Newsweek as one of "America's Best Credit Unions 2026"
• Top Corporate Philanthropists (#24) - San Francisco Business Times
• Voted Best Places to Work in the North Bay 20 years in a row
• World-class Employee Engagement scores
• Rated Superior in Service by more than 90% of Members, surveyed by SF Gate
• Industry leading Net Promoter Scores across the U.S.

Requirements

• Working knowledge of UX and UI principles such as usability, visual/architectural hierarchy, consistency, accessibility, simplicity, and clarity.
• Desire experience using Confluence and Sharepoint.
• Strong quantitative and analytic skills.
• Strong service orientation.
• Ability to communicate effectively verbally and in writing.
• Ability and desire to work in a team-oriented environment.
• Ability to coordinate a variety of activities simultaneously and prioritize work to meet deadlines.
• Must be a Junior or Senior in college with a minimum of a 3.0 GPA.

Nice To Haves

• Familiarity with Javascript frameworks (Angular, React, Backbone, Node.JS, etc).
• Understanding of the purpose and use of APIs.

Responsibilities

• Web design and development work using HTML, CSS, Figma, and Adobe Suite, including enhancements and bug fixes to support and maintain public website.
• Research, design, develop, and support the implementation of UX/UI projects across both internal and external digital platforms.
• Support UX/UI design projects for both customer-facing and internal digital systems
• General Quality Assurance tasks.
• Task management through work organization tool (Jira).
• Participate in meetings and presentations to share ideas and findings.
• Foster positive relationships with other Redwood Credit Union team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed