Digital Experience Coordinator

Kroger•Blue Ash, OH

21d

About The Position

Manage the overall coordination of digital experience, including timelines, creative components, and testing to ensure successful implementation. Partner with Marketing, Merchandising, Technology and Digital to deliver our Enterprise sales goals across the digital channels. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities - Working across multiple teams, manage the end to end process for bringing Enterprise campaigns, initiatives and pilots to life within the digital experience - Manage the cross-functional workflow with Marketing, Creative, and Digital departments to ensure team is aware of key dates, milestones and communicate any issues with management - Ensure all experiences are set up with proper data tracking for easy data review - Partner with departmental and product management teams to evaluate requirements and determine the best solutions for site experience initiatives - Partner with the User Experience (UX), Creative, and Development teams to ensure they are maintaining the integrity of the customer experience digital strategy - Ensure project goals are defined and monitored to keep initiatives on track - Manage concurrent projects, deliverables, timelines, and notifications for all site experience requests - Write simple creative briefs and collaborate on key corporate initiatives with digital site experience team - Review design requests for cohesion and logic and gather requirements and assets - Seek ways to continually improve team collaboration, workflow and project processes - Schedule and facilitate meetings to ensure timely completion of all project milestones - Work with appropriate teams to define success metrics and recap campaign performance; share reporting results with all stakeholders - Must be able to perform the essential job functions of this position with or without reasonable accommodation

Requirements

3+ years of digital experience with at least 2 years focused on ecommerce
Excellent oral/written communication skills
Proficient knowledge of digital marketing, user experience and ecommerce best practices
Ability to lead and educate business partners, cross-functional team members, and suppliers
Strong project leadership, prioritization, assessment, organizational and time management skills with impeccable attention to detail
Strong interpersonal skills and ability to work with a wide variety of individual work styles
Strong understanding of the process and critical steps needed to deliver high-quality digital marketing campaigns
Ability to lead and motivate others while maintaining and building positive business relationships and partnerships

Nice To Haves

Bachelor's Degree marketing, business or a related area
2+ years of experience with a large retailer, multi-brand company and/or agency
3+ years of marketing experience in a fast-paced environment
Understanding of digital marketing production processes along with campaign management experience

Responsibilities

Working across multiple teams, manage the end to end process for bringing Enterprise campaigns, initiatives and pilots to life within the digital experience
Manage the cross-functional workflow with Marketing, Creative, and Digital departments to ensure team is aware of key dates, milestones and communicate any issues with management
Ensure all experiences are set up with proper data tracking for easy data review
Partner with departmental and product management teams to evaluate requirements and determine the best solutions for site experience initiatives
Partner with the User Experience (UX), Creative, and Development teams to ensure they are maintaining the integrity of the customer experience digital strategy
Ensure project goals are defined and monitored to keep initiatives on track
Manage concurrent projects, deliverables, timelines, and notifications for all site experience requests
Write simple creative briefs and collaborate on key corporate initiatives with digital site experience team
Review design requests for cohesion and logic and gather requirements and assets
Seek ways to continually improve team collaboration, workflow and project processes
Schedule and facilitate meetings to ensure timely completion of all project milestones
Work with appropriate teams to define success metrics and recap campaign performance; share reporting results with all stakeholders
Must be able to perform the essential job functions of this position with or without reasonable accommodation