W L Gore & Associatesposted 6 months ago
$152,000 - $199,000/Yr
Full-time • Senior
Hybrid • Flagstaff, AZ
Electrical Equipment, Appliance, and Component Manufacturing

About the position

We are looking for a Digital Experience and Change Leader to join our IT Services team in Gore Medical (GM). In this role, you will own the vision and strategy of how GM delivers IT applications to its users encompassing change management, communications, and training. You will directly lead associates, create functional excellence for the team and be a strategic partner to the business leaders receiving technology. The first focus of this role will be SAP implementation as part of the SAP Program Leadership Team. This role will also own associate experience for the IT function and strategy of future delivery of large-scale IT applications. This position will be located at our facility in Phoenix or Flagstaff, Arizona or Elkton, Maryland, with the possibility of a hybrid remote work arrangement, depending upon the responsibilities of the role and business needs.

Responsibilities

  • Accountable for ensuring an aligned vision, strategy deployment and coordination across GM for Communications, Change Management and Training for Digital IT initiatives and application delivery
  • Lead a team of IT CPMO change managers and/or project managers, including people-related activities such as P&D (Performance & Development) planning, C&C (Contribution & Compensation) process, Performance Management, Resource Planning and Talent Management (hiring, skill development, etc.)
  • Shape functional excellence for the role of change management in DIT and ensure the purpose and deliverables of the role enables business and DIT initiatives
  • Develop objectives for the team and individual associates in alignment with IT Services and GM priorities; actively work to remove barriers and advocate for team members to help them achieve successful outcomes
  • Collaborate with IT Services Leadership team to live the leadership practices of clarify, inspire, and deliver; and create a cohesive environment across the IT Services cohorts
  • Establish clear expectations of equitable and inclusive behaviors from Associates and act immediately to appropriately address negatively impactful or unfair behavior

Requirements

  • Minimum 7 years' experience creating and executing change strategy which results in exceptional experiences for end users, as measured by net promotor score or similar
  • Minimum 5 years demonstrated track record of success in a people leadership role leading through influencing as well as developing individuals and teams
  • Demonstrated experience in creating and maintaining an inclusive work environment with clear understanding of equitable practices
  • Proven ability to drive change and implement improvements across multiple teams and functions by executing strategically and with a long-term view
  • Proven ability to effectively communicate complex information and recommendations to senior business leaders, influencing decision-making and driving alignment
  • Ability and willingness to travel 10%

Nice-to-haves

  • Experience in a client-facing role managing accounts, understanding client needs, and delivering solutions that meet or exceed expectations
  • Experience delivering organizational change management in an SAP implementation

Benefits

  • $152,000 - $199,000 per year
  • Roles above $150k are eligible for the variable pay program each fiscal year, based on defined business performance metrics
  • Medical, Dental and Vision benefits effective on Day 1 of employment
  • Comprehensive total rewards package, including competitive benefits
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