Digital Engagement Officer
About The Position
The Digital Engagement Officer (DXO), under the guidance of the Senior Digital Engagement Officer, plays a vital role in fostering strong relationships within the Pepperdine alumni, parent, and donor community. This role primarily focuses on prospecting and engaging potential major gift donors. By leveraging advanced donor management systems and collaborating with various teams, the DXO will contribute to the achievement of the University's advancement goals by building a strong pipeline development system. The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Requirements
- A bachelor's degree (business or related field preferred).
- 1-2 years of experience in prospect research and major gift solicitation in an advancement or fundraising office.
- Strong written and verbal communication skills.
- Excellent interpersonal skills for building and maintaining relationships.
- Proficiency in time management, project organization, and attention to detail.
- Ability to handle sensitive and confidential information with discretion.
Nice To Haves
- A master's Degree.
- Experience with continual improvement project management.
- Proficiency with Google Office Suite.
- Experience with donor databases, preferably Raiser's Edge and Vanilla Soft.
- Is goal-oriented, self-motivated, and adaptable to evolving environments.
Responsibilities
- Conduct proactive research to identify potential major gift donors and build qualified pipelines.
- Collaborate with the Major Giving team to create and execute donor-centric engagement plans.
- Communicate compelling stories about the impact of annual philanthropic support to prospects and stakeholders.
- Orchestrate cultivation touchpoints (events, briefings, updates) that advance prospects toward readiness to be solicited.
- Develop personalized solicitation strategies (ask amount, timing, stewardship).
- Lead and support solicitation meetings, proposal development, and follow-through to close.
- Coordinate post-gift handoff with stewardship for recognition and retention.
- Track and report on solicitation activity, pipeline movement, and outcomes.
- Assist in coordinating and managing giving day campaigns, such as Pepperdine Gives and Waves Give days.
- Collaborate with vendors and oversee crowdfunding page editing to optimize campaign outcomes and strategic projects that will boost engagement with key alumni groups.
- Maintain and enhance data accuracy and integrity in the Advancement CRM system.
- Perform other duties as assigned.
- Uphold University mission through work performed.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
501-1,000 employees
