Digital Enablement Specialist NM

Boston ScientificSanta Clarita, CA
2d

About The Position

Design and deliver enablement materials for digital tools including training modules, job aids, quick-reference guides, and in-app guidance. Apply adult learning principles (microlearning, scenario-based learning, role-based training) to ensure effective knowledge transfer. Support delivery of instructor-led, virtual, and self-paced training experiences for field and internal commercial teams. Support change networks and super-users by providing enablement toolkits and materials.

Requirements

  • Bachelor's degree required (Business, Education, Instructional Design, Information Systems, or related field preferred)
  • 3-5 years of experience in digital enablement, training, change management, or commercial systems support
  • Demonstrated experience building training and enablement content for digital technologies supporting field sales or commercial organizations
  • Strong understanding of digital systems, technical concepts, and process change, with the ability to translate complexity into simple, user-friendly guidance
  • Working knowledge of adult learning theory and instructional design best practices
  • Ability to multi-task and manage time effectively in a fast-paced environment
  • Quick learner, capable of rapidly acquiring knowledge to address gaps
  • Willingness to travel as needed (up to 15%)
  • Strong communication skills with the ability to engage both technical and non-technical audiences
  • Comfortable working in a matrixed environment with product managers, IT teams, change leaders, and franchise stakeholders

Nice To Haves

  • Hands-on experience with Salesforce (SFDC) strongly preferred
  • Experience with other commercial platforms such as CPQ, SAP, eCommerce, analytics tools, or digital adoption platforms is a strong plus
  • Experience supporting digital change initiatives in MedTech, Life Sciences, or a regulated commercial environment

Responsibilities

  • Design and deliver enablement materials for digital tools
  • Apply adult learning principles to ensure effective knowledge transfer
  • Support delivery of training experiences for field and internal commercial teams
  • Support change networks and super-users by providing enablement toolkits and materials
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