Digital Employee Experience Enablement Lead

If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online. Job Summary The enablement lead is responsible for driving adoption of digital workplace technologies to increase workforce digital dexterity and productivity. The enablement lead manages the workplace enablement processes and a cross-functional team focused on ensuring that employees have the motivation, permission and knowledge to fully exploit workplace and employee technology. The role works closely with shared services partners, such as HR, corporate communications, facilities and line of business leaders, and other IT colleagues and technology vendors. Job Description Key Accountabilities Define and lead digital workplace enablement and digital employee experience (DEX) strategy and processes. Identify, monitor, publish and manage goals and measurements to show digital workplace enablement impact. Managerial responsibilities include hiring, managing, coaching and developing direct reports. Coordinate multichannel communications campaigns to drive technology adoption and effective technology use. Partner with digital workplace operations, engineering and governance teams to identify potential improvements or impacts to customer experience and proactively manage potential disruptions. Partner with HR, facilities and corporate communications leaders on employee experience and engagement improvement initiatives. Connect with line-of-business leaders to ensure participation in their events and team meetings. Effectively communicate stakeholder feedback to digital workplace product owners and the digital workplace governance functions. Monitor emerging technology trends and leverage workplace analytics or digital employee experience management tools to ensure initiatives are driven by objective data. Oversee network of enablement agents and influencers/champions, and facilitate knowledge sharing and collaboration across the enterprise through regular engagement. Participate in employee onboarding to highlight available resources and raise awareness of digital workplace technologies. Study capabilities and use cases for generative AI to transform the workforce technology experience. Education, Experience, & Skill Requirements 5-10 years in leading technology organizational and human change management. Proven experience with enterprise collaboration tools (Microsoft 365, ServiceNow) Background in HR Technology, employee experience and change management with focus on digital experience tools and platforms. Strong working knowledge of enterprise IT services, technologies and processes. Awareness of ways to measure and improve digital employee experience and technology adoption. Digital dexterity. Ability to learn and utilize digital workplace technologies to catalyze new ways of work. Vision. Ability to see and explain how the company can exploit technology to improve employee experience and engagement. Enablement mindset. Ability to focus on empowering and ensuring that employees have the motivation and knowledge to fully exploit IT-supplied technology. Expert in Identity and Access management and integrations into workday. Pragmatic and detail-oriented. Consistently takes a thorough, accurate, organized and productive approach. Influence. Ability to gain agreement and support for ideas and initiatives. Business results orientation. Seeks to understand business needs and works to anticipate, identify and meet end-user needs. Communication. Excellent oral and written communication skills. This includes the ability to explain digital concepts to business leaders and business concepts to technologists, and to sell ideas and processes internally at all levels Key Metrics •Digital Employee Experience Score •Employee Net Promoter Score #LI-Hybrid #LI-ND1 Job Family Information Technology Company Vistra Corporate Services Company Locations Irving, Texas Texas We are a company of people committed to: Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication. If this describes you, then apply today! If you currently work for Vistra or its subsidiaries, please apply via the internal career site. It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws. If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us at [email protected] to make a request. Vistra (NYSE: VST) is a leading Fortune 500 integrated retail electricity and power generation company based in Irving, Texas, that provides essential power resources to customers, businesses, and communities from California to Maine. Vistra is the largest competitive power generator in the U.S., with a capacity of approximately 41,000 megawatts, or enough to power 20 million homes, operating in all of the major competitive wholesale markets in the country. Vistra is a leader in the energy transformation and expansion with an unyielding focus on reliability, affordability, and sustainability, powered by a diverse portfolio that includes natural gas, nuclear, coal, solar, and battery energy storage facilities. The company continues to grow its zero-carbon resources, operating the second-largest fleet of competitive nuclear power plants in the country, substantial battery energy storage capacity, and a growing number of solar facilities. Vistra is one of the largest competitive electricity providers in the country and takes an innovative, customer-centric approach to retail, offering solutions to meet customers' needs, including more than 50 renewable energy plans. Through its family of retail brands, Vistra serves approximately 5 million residential, commercial, and industrial retail customers. As a leader in the responsible transformation of the country's energy supply, Vistra has made significant progress towards its 2030 and 2050 targets. The company has committed to a 60% reduction of Scope 1 and 2 greenhouse gas emissions by 2030, as compared to our 2010 baseline, and net-zero carbon emissions by 2050, assuming necessary technological advancements and public policy incentives are achieved. Learn more about our environmental, social, and governance efforts and read the company's sustainability report at https://vistracorp.com/sustainability/. Vistra's hardworking team is committed to its purpose, “lighting up lives, powering a better way forward” and is guided by four core principles: we do business the right way, we work as a team, we compete to win, and we care about our stakeholders, including our customers, our communities where we work and live, our employees, and our investors. Learn more about how Vistra is powering a better way forward at vistracorp.com. Come join us and be part of something special! Click here to learn more about Vistra! It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws. If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us at [email protected] to make a request.