Digital Delivery Office Lead

HDR•Charlotte, NC

19h•Onsite

About The Position

At HDR, employee-owners are engaged in creating a welcoming environment where everyone is valued, respected, and empowered to bring their authentic selves and novel ideas to work. The company fosters a culture of inclusion and aims to make a positive impact on the world. HDR believes architecture is about providing solutions to societal challenges and creating stronger, more vibrant communities. As part of their Architecture practice, this role contributes to the design and delivery of spaces and experiences that advance community well-being globally, including healing environments, learning spaces, research labs, civic landmarks, and infrastructure. The practice brings together architects, planners, designers, and technical experts to solve complex design challenges with creativity, curiosity, and collaboration, championing design excellence with an emphasis on resilience and sustainability, and pioneering innovative building technologies. This position is a chance to drive meaningful change and help define the future of communities.

Requirements

Technical degree or a combination of education and relevant experience
A minimum of 5 years digital design (BIM element authoring) and 5 years digital delivery (model management) experience
Comprehensive understanding of all discipline relations and operations of building systems
Advanced skillset of 3D design software and document management infrastructure
Advanced skillset of 3D Coordination tools
Advanced skillset of Microsoft Office products and communication tools
Familiar with industry standards and practices, along with discipline codes and specifications
Familiar with basic automation and programming applications for efficiencies
Familiar with 3D design software add-ins and supporting applications
Familiar with content creation and management concepts
Superior client service, communication, and presentation skills are essential
Demonstrate strong analytical and problem-solving skills to effectively serve as a first line of technical support
Excellent communication skills, attention to detail and leadership traits are essential
Must have strong organizational skills to establish priorities between technical support requests and project work
Must be enthusiastic, energetic, and an excellent work ethic

Nice To Haves

Experience in Healthcare, Science, Technology, and/or Civic facilities
Previous experience with an architectural/engineering or engineering consulting firm
Experience and/or interest in sustainable design/LEED
Preference is given to local candidates
An attitude and commitment to being an active participant of our employee-owned culture is a must

Responsibilities

Provide direction for the Digital Delivery Coordinators and Specialists, along with managing the digital model environment and deliverables at the project level.
Work directly with the Project Manager to assist the Coordinators and Specialists to generate and maintain the Digital Delivery Plan (DDP) and project initiation procedure, establishing the server infrastructure, discipline models, and digital deliverables outlined in the project scope.
Execute digital deliverables and supporting production teams throughout the complete lifecycle of projects.
Provide technical support, while communicating the deliverable schedule to the project team.
Maintain quality; this individual will monitor the model health and coordination processes of the project, from the planning phase thru issue of construction documents.
Execute these tasks autonomously and also mentor and provide guidance to other team members.
Oversee and contribute to the development and maintenance of the Digital Delivery Plan (DDP).
Monitor and oversee the establishment of the document management system and help maintain the server infrastructure for multi-discipline projects.
Ensure the team has the appropriate software, versions, access, and training needed to execute the project requirements.
Generate and maintain model setup including project information, coordinates, scales, orientations, scope boundaries, match-lines, views, sheets, and general models, to accommodate the disciplines and project requirements.
Monitor and maintain company standards and model health.
Host Digital Delivery coordination meetings with the Digital Design team to ensure optimal quality control through Design Reviews and 3D Coordination processes.
Communicate, coordinate, and compile all project digital deliverables and exchange process at predetermined milestones.
Project archiving at submittals and closeout.
Engage in close and effective communication and presentations with HDR management, production staff, and clients.
Mentor staff to help develop their skillsets.
Provide guidance for Project Managers to support project needs.
Engage with other Digital Delivery Leads to provide support and guidance.