Digital Customer Success Manager

Gannett | USA TODAY NETWORK
101d$40,000 - $55,000

About The Position

Gannett Co., Inc. (NYSE: GCI) is a diversified media company with expansive reach at the national and local level dedicated to empowering and enriching communities. We seek to inspire, inform, and connect audiences as a scalable, growth focused media and digital marketing solutions company. We endeavor to deliver essential content, marketing solutions, and experiences for curated audiences, advertisers, consumers, and stakeholders by leveraging our diverse teams and suite of products to enrich the local communities and businesses we serve. Our current portfolio of trusted media brands includes the USA TODAY NETWORK, comprised of the national publication, USA TODAY, and local media organizations in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom. Our digital marketing solutions brand, LocaliQ, uses innovation and software to enable small and medium-sized businesses to grow, and USA TODAY NETWORK Ventures, our events division, creates impactful consumer engagements, promotions, and races. Gannett open roles are featured on various external job boards. When applying to a position at Gannett, you should be completing an application on Gannett Careers via Dayforce. Job postings directing you to complete an application on other external sites may not be valid. To connect with us, visit www.gannett.com.

Requirements

  • 1+ years of experience managing online/digital advertising campaigns
  • Client-facing experience (preferred)
  • Google Ads and Google Analytics certifications (preferred)
  • Bachelor’s degree or equivalent experience
  • Proficiency in Microsoft Office (Outlook, Excel, PowerPoint)

Responsibilities

  • Serve as the main point of contact post-sale, ensuring clients’ advertising campaigns (Search, Display, Social, and more) are running smoothly and meeting performance goals.
  • Collaborate with Sales and Campaign Optimization teams to identify opportunities and deliver solutions that drive ROI.
  • Navigate the fast-paced world of digital and traditional marketing, staying agile and responsive to client needs.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

Bachelor's degree

Number of Employees

5,001-10,000 employees

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