Digital Customer Service Consultant

Globe Life AIL - Lisa Russel•Alexandria, VA

13d•Remote

About The Position

Are you a driven, self-motivated professional who thrives on helping others and achieving results? Do you want to make a meaningful impact by helping families protect their future—while building a rewarding career on your own terms? This fully remote opportunity offers the flexibility to work from anywhere, manage your schedule, and grow within a structured, performance-driven environment backed by strong leadership and support. What We Offer (Requirements • Responsibilities • Rewards)

Requirements

Excellent Communication Skills – Clear, confident, and professional in verbal and written interactions
Strong Persuasion & Negotiation Abilities – Influence decisions while maintaining trust and integrity
Client Relationship Management Skills – Focused on long-term satisfaction and retention
Self-Motivation & Goal Orientation – Thrive independently in a performance-based environment
Ability to Simplify Complex Information – Explain insurance concepts in clear, relatable language

Nice To Haves

Prior insurance knowledge is helpful but not required.

Responsibilities

Connect with prospective clients to understand their needs and provide personalized insurance solutions.
Clearly explain policy features, benefits, and coverage options so clients can make informed, confident decisions.
Prepare accurate insurance quotes and present them professionally, ensuring transparency and clarity.
Develop and maintain long-term client relationships to support retention and ongoing satisfaction.
Accurately document client interactions, follow-ups, and sales activities using CRM systems and digital tools.
Stay informed on industry trends, product updates, and competitive offerings to remain knowledgeable and effective.