Digital CRM Architect
About The Position
• Lead solution design for Dynamics 365 CE (Customer Service Module). • Translate business requirements into scalable, secure technical solutions. • Define system integration strategies with external systems, telephony, data warehouses, Azure services, and third-party applications. • Oversee data migration, application lifecycle management, and release processes. • Establish governance, best practices, coding standards, and DevOps practices. • Collaborate with stakeholders, product owners, developers, and business analysts. • Mentor technical team members and ensure solution aligns with Enterprise Architecture principles.
Responsibilities
- Lead solution design for Dynamics 365 CE (Customer Service Module)
- Translate business requirements into scalable, secure technical solutions
- Define system integration strategies with external systems, telephony, data warehouses, Azure services, and third-party applications
- Oversee data migration, application lifecycle management, and release processes
- Establish governance, best practices, coding standards, and DevOps practices
- Collaborate with stakeholders, product owners, developers, and business analysts
- Mentor technical team members and ensure solution aligns with Enterprise Architecture principles
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
