Digital Content Intern

American Friends Service Committee • Philadelphia, PA

5h • Hybrid

About The Position

The Digital Content Intern will assist the Communications Department in planning, creating, and posting digital content to AFSC’s many platforms, including social media, web pages, emails, donation pages, and sign-up forms. Over the course of the internship, the intern will learn how to plan and implement digital media strategies that connect with larger multi-platform marketing plans. They will gain experience in a multidisciplinary team, content planning, and digital fundraising.

Requirements

• High School Diploma or related field required.
• Ability to work effectively independently and within a team environment.
• Experience with standard Microsoft Office and related technology.
• Must be capable of working under tight time constraints in a high-volume environment with multiple priorities.
• Demonstrated ability to work and communicate with diverse staff.
• Respect for Quaker values and testimonies. Knowledgeable and supportive of the principles and philosophy of the American Friends Service Committee including non-violence and the belief in the intrinsic worth of every individual.
• Respect for and sensitivity to cultural, ethnic, racial, gender and religious diversity and familiarity with non-violent approaches to problem solving.
• Ability to organize, plan ahead and prioritize multiple tasks and meet deadlines.
• Demonstrated dedication to the principles of fairness, equity and inclusion in regard to issues of race, class, nationality, religion, age, gender and sexual orientation, and disabilities.

Nice To Haves

• Current enrollment in a college degree program preferred.
• Minimum one year of experience in canva, photoshop, or adobe creative suite preferred.
• Additional experience in Microsoft Office, including excel, and CRMs preferred.
• Familiarity with best practices for writing for the web desirable.

Responsibilities

• Implement email strategies: Build emails using EveryAction, a constituent relationship management system (CRM) that we use to create content and track engagement. Help maintain the fundraising sections of the editorial calendar in Basecamp. Proofread emails created by others and ensure they follow AFSC brand guidelines. Assist with building email lists of constituents to target a variety of audiences.
• Build donation and action forms: Create donation pages. Review donation pages created by AFSC’s consultants. Create action, event, and other types of forms as assigned. Help ensure that old donation forms are deactivated and redirected.
• Help maintain list sign-ups: Download new Facebook lists every other week. Prepare spreadsheet data for importing and share with the CRM manager.
• Post content on AFSC.org: Review key content on afsc.org and ensure it is optimized for social media sharing. Assist in updating and posting content as needed.
• Assist with constituent relationship management: Assist in CRM maintenance, creating reports, and producing emails and advocacy alerts.
• Assist with photo collections and editing: Upload photo sets into our Photobase. Look for photo options for specific outreach and assist with photo editing.
• Help with editing and proofreading: Support communications that can appear in a range of platforms.
• Assist with reporting and analytics: Support reporting and data analytics to help track the effectiveness of communications.
• Regular attendance and punctuality are required.
• Operates safely in all conditions and follows policies and procedures.
• Other duties and projects as assigned.

Benefits

• The AFSC offers a competitive Total Rewards package.
• This position is Non-Exempt Salary Family: Intern Job Code Intern Starting hourly rate $20.
• There are no medical, dental, or life insurance benefits, short-term or long-term insurance benefits with this position.
• AFSC does participate in unemployment, worker’s compensation, and social security.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: High school or GED
• Number of Employees: 101-250 employees