Digital Contact & Services Senior Associate
PricewaterhouseCoopers•Florham Park, NJ
411d
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About The Position
The Digital Contact & Services Senior Associate at PwC is responsible for leveraging data analytics to drive insights and support clients in optimizing their operations. This role involves utilizing advanced analytical techniques to extract insights from large datasets, fostering meaningful client relationships, and managing a team of AI consultants and data scientists to deliver innovative Contact Center AI solutions. The position requires a strong focus on client needs, critical thinking, and the ability to navigate complex situations while upholding professional standards.
