Digital Communities Coordinator

Celsius•Boca Raton, FL

38d

About The Position

Reporting to the DIGITAL COMMUNITIES MARKETING SPECIALIST the DIGITAL COMMUNITIES’ COORDINATOR will support our Digital Marketing teams in the following areas and meet the job requirements below.

Requirements

Experienced in excel
Bachelor’s degree in marketing, Communications, Public Relations, or a related field (or equivalent experience).
0-1 years of experience in influencer marketing, social media, or community management (internships count!).
Strong written and verbal communication skills, with the ability to represent the brand voice professionally and enthusiastically.
Familiarity with social media platforms (Instagram, TikTok, YouTube, Facebook, etc.) and current social trends.
Highly organized with the ability to manage multiple projects and track many moving pieces at once.
Comfortable using social media monitoring tools, or CRM systems (e.g., Tribe Dynamics, Sprout Social).
A proactive, collaborative attitude and a passion for digital communities and social culture.

Responsibilities

Monitor and respond to DMs, comments, mentions, and tagged content across all social platforms to support audience engagement.
Foster positive brand sentiment through timely, thoughtful, and on-brand interactions.
Identify and escalate community feedback, concerns, or trending topics to the appropriate internal teams.
Track and report on community insights and sentiment trends to help inform content strategy.
Support in real-time engagement during product launches, campaigns, or events.
Maintain a deep understanding of the brand voice to ensure consistency across all social touchpoints.