(USA) Digital Coach

WalmartCharleston, SC
Onsite

About The Position

The Digital Coach position at Walmart involves coordinating, completing, and overseeing job-related activities and assignments. This includes developing relationships with stakeholders, supporting business initiatives, setting goals, and driving accountability. A key aspect of the role is providing supervision and development opportunities for associates through hiring, training, mentoring, and fostering an inclusive workplace. The coach is also responsible for ensuring compliance with company policies, promoting Walmart's mission, values, and ethical standards, and guiding associates in applying these principles. The role emphasizes building high-performing teams, embracing diversity, and creating a supportive environment where associates can thrive. It requires collaborative work, strong communication skills, and the ability to attract, retain, and develop talent. Furthermore, the Digital Coach is expected to uphold the highest standards of integrity, ethics, and compliance, model Walmart values, and contribute to the company's goal of becoming a regenerative entity by making a positive impact on associates, customers, and the community. The position demands a selfless, humble, self-aware, honest, fair, and transparent approach. It focuses on delivering results with a customer-first mindset, making data-driven decisions, balancing priorities, and considering all stakeholders. Finally, the role encourages curiosity, continuous learning, calculated risk-taking, resilience, and driving improvements through new technologies and skills, while supporting others through change.

Requirements

  • 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
  • For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training.
  • For facilities that sell only ammunition and have state specific requirements, a current state issued Certificate of Eligibility may be required.
  • Attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
  • General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.

Responsibilities

  • Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning.
  • Provides supervision and development opportunities for associates by hiring and training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset in the workplace.
  • Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance on applying these in executing business processes and practices.
  • Builds high-performing teams, embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, and creates opportunities for all associates to thrive and perform.
  • Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
  • Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
  • Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, and supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).
  • Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
  • Delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies the EDLP and EDLC business models to all plans.
  • Makes decisions based on data, insights, and analysis, balances short and long-term priorities, and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.
  • Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
  • Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

  • Competitive pay
  • Performance-based bonus awards
  • Medical coverage
  • Vision coverage
  • Dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • PTO (including sick leave)
  • Parental leave
  • Family care leave
  • Bereavement
  • Jury duty
  • Voting leave
  • Short-term disability
  • Long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption expense reimbursement
  • Surrogacy expense reimbursement
  • Walmart-paid education benefit program (Live Better U) for full-time and part-time associates, covering tuition, books, and fees for high school completion, bachelor's degrees, English Language Learning, and short-form certificates.
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