Digital & Business Banking Specialist

Ledyard National Bank • Lebanon, NH

1d • Hybrid

About The Position

Are you passionate about technology and customer service? In this role, you’ll be the go-to expert for our digital banking products and business banking services. You’ll assist clients and internal teams with inquiries, troubleshoot technical issues, perform account maintenance, and ensure smooth, secure electronic transactions. From onboarding business clients to monitoring system functionality and spotting potential fraud, you’ll play a key role in delivering exceptional banking experiences. This position is hybrid with an operations center in West Lebanon, NH.

We’re looking for a tech-savvy problem solver with strong communication skills, a customer-first mindset, and the ability to thrive in a fast-paced environment. If you have 2–3 years of banking or related experience, proficiency in Microsoft Office, and a desire to grow with a forward-thinking team, we’d love to hear from you. Apply today and help us shape the future of digital banking!

Requirements

• Tech-savvy problem solver
• Strong communication skills
• Customer-first mindset
• Ability to thrive in a fast-paced environment
• 2–3 years of banking or related experience
• Proficiency in Microsoft Office
• Desire to grow with a forward-thinking team

Responsibilities

• Assist clients and internal teams with inquiries
• Troubleshoot technical issues
• Perform account maintenance
• Ensure smooth, secure electronic transactions
• Onboarding business clients
• Monitoring system functionality
• Spotting potential fraud

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees