DIGITAL BANKING SPECIALIST

Stockman Bank • Billings, MT

278d

About The Position

This position is a critical part of the digital banking services we offer our customers. It requires exemplary customer service skills and extensive product knowledge related to business and consumer account related items and functions. It requires frequent customer contact with the servicing and processing of requests and daily processes. This position assists customers, both internal and external.

Requirements

• Strong communication skills, both written and oral.
• Self-starter with the ability to work independently or as part of a team.
• Strong organizational and analytical skills.
• Ability to multi-task in various programs simultaneously.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.

Nice To Haves

• Prior experience in digital banking, bank operations, project coordination, or similar financial functions.
• Experience with bank applications and software administration.

Responsibilities

• Provide exemplary customer service to both internal and external customers.
• Assist with servicing and processing customer requests.
• Maintain extensive product knowledge related to business and consumer accounts.
• Communicate effectively with customers and management.
• Prioritize workload and adapt to pressure in a fast-paced environment.

What This Job Offers

• Industry: Securities, Commodity Contracts, and Other Financial Investments and Related Activities