Digital Banking Business Systems Analyst

Hancock Whitney Bank • Gulfport, MS

325d

About The Position

The Digital Banking Business Systems Analyst performs analytical tasks related to system enhancements and maintenance, serving as the liaison between the business unit and the programming/technical units. This role involves making recommendations to management for system enhancements that could potentially generate revenue. The analyst is responsible for creating detailed project plans and tracking documents to monitor projects from start to finish, communicating issues related to projects to both the business unit and technical staff, and creating documentation for projects and system changes. The analyst also confers with personnel during mergers or acquisitions to ensure applications are operational and successful. They analyze current operational procedures, identify problems, and learn specific input and output requirements. The role includes writing detailed descriptions of user needs and assisting programmers in resolving work problems. The analyst conducts studies for the development of new information systems and is involved in upgrading systems and correcting errors post-implementation. They may lead projects and collaborate on larger ones, while also complying with all applicable banking laws and regulations.

Requirements

• Associate's Degree or equivalent preferred.
• At least 3-5 years related experience.
• Knowledge of records management software products, imaging systems, and automated databases.
• Proficiency with Microsoft Office products.
• Excellent communication, analytical, customer service, and organizational skills.
• Ability to work effectively with all levels of personnel.
• Strong presentation skills.

Nice To Haves

• Preferred knowledge in Accounting software.
• Contact Management systems.
• Database software.
• Development software.
• Human Resource systems.
• Internet software.
• Payroll systems.
• Project Management software.
• Spreadsheet software.

Responsibilities

• Creates detailed project plans and tracking documents to track a project from start to finish.
• Communicates issues related to projects/request to the business unit and programming/technical staff.
• Creates documentation related to projects and/or system changes.
• Confers with personnel of businesses in a merger or acquisition to assure application(s) are operational.
• Analyzes current operational procedures and identifies problems.
• Writes detailed descriptions of user needs and program functions.
• Assists Computer Programmer in resolution of work problems.
• Conducts studies for the development of new information systems.
• Upgrades systems and corrects errors under direct supervision.
• Plans and prepares technical reports and documentation.
• May lead projects and collaborate on larger projects.
• Performs other duties and special projects as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Associate degree