Digital Banking App Tester - Hybrid (Rancho Cucamonga, CA or Scottsdale, AZ)
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About The Position
The Digital Experience Tester role provides optimal support in technology services by enhancing our members' seamless digital banking experience. These service outcomes reflect contemporary best practices, achieving optimal outcomes for the organization's strategic operations and business requirements. A Digital Experience Tester achieves this by providing technical support to users experiencing issues with digital platforms, troubleshooting problems, resolving queries, and ensuring a smooth user experience by acting as the first point of contact for digital-related technical issues. This role ensures the delivery of cutting-edge digital banking solutions through collaboration with departments across the organization and effectively responding to member feedback.
