Digital Analytics Associate - SQL Proficiency Required

Unum • Portland, ME

8d

About The Position

Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures. Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company — not just insurers. We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo. Unum is changing, and we’re excited about what’s next. Join us. General Summary: Join our team as a Digital Analytics Associate and play a key role in delivering best-in-class reporting and insights. In this role, you’ll work cross-functionally with Digital Analytics, Data Engineering, Organizational Change, Product Management, and other business partners to turn complex data into actionable strategies. You will: Provide high-quality reporting and analysis with minimal oversight Drive product enhancements and optimizations through data insights Improve user experiences and boost key conversion rates Translate complex data for Product Managers and Senior Leadership Leverage SQL proficiency to query, manipulate, and analyze data effectively

Requirements

• Bachelor's degree required in Engineering, Marketing, Statistics, Computer Science, or related field.
• At least 2 years’ experience working in Digital Analytics, Business Intelligence, Data Analysis, or equivalent work experience.
• Proficient experience using SQL skills and understanding of ETL techniques.
• Strong verbal and visual communication skills; able to simplify complex findings at an executive level.
• Experience with Digital Analytics platforms such as Google Analytics, GTM, Data Studio, Customer Data Platforms [CDP], Google Optimize, Full Story, etc.
• Experience with Business Intelligence tools such as Tableau, Qlik, SQL, BigQuery, GCP, Snowflake, etc.

Responsibilities

• Assist in the execution of Digital Analytics projects, influencing and shaping the user experience through data, optimizing the customers journey, channel performance, and improving KPIs.
• Utilize best practices, standards, and internal processes to resolve complex issues with minimal guidance while maintaining a high level of accuracy and momentum.
• Collaborate with the Digital Analytics team on a holistic reporting strategy across all channels (digital or traditional) that delivers clear, concise, and reliable reporting on key activities to Product Owners and DTO’s Leadership team.
• Collaborate with business partners, architects, and engineers to gather requirements and specifications to identify KPIs and metrics to drive organizational growth.
• Query, cleanse, and manipulate moderately complex data.
• Transform raw data into easily digestible information.
• Maintain and enhance actionable Business Intelligence reports and dashboards, analyzing user behaviors and product trends to provide meaningful insights to the organization.
• Create and communicate executive level presentations, demonstrating a strong understanding of both technical and business complexities.

Benefits

• onsite fitness facilities
• generous paid time off
• employee professional development programs
• healthcare benefits (health, vision, dental)
• insurance benefits (short & long-term disability)
• performance-based incentive plans
• paid time off
• 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees