Asset & Wealth Management, Product Management, Digital Advocacy

Goldman Sachs • New York, NY

1d

About The Position

As a member of the Digital Advocacy Team, you will be responsible for driving AI
user engagement across Asset Management, focused on driving adoption, developing
and delivering training, and owning communications. You will help develop and
execute the strategy for socializing AI product uplifts, major product
enhancements and publishing AI prompt use cases. You are passionate about
enhancing the user experience through improved platforms and technology. You are
a strong verbal and written communicator with an interest in using data to
improve engagement across our tools.

Requirements

• 3 – 5 years of work experience in the Financial Services sector, preferably with client-facing customer success.
• Proficiency with AI capabilities and GS AI tooling.
• Proven history of building deep relationships across internal stakeholders and clients.
• Experience generating effective AI prompts for enhanced productivity.
• Excellent verbal and written communication skills and a desire to work in a team-oriented environment.
• Ability to track and further success and platform growth using a data-driven approach.
• Outstanding analytical and problem-solving skills with a strong attention to detail.
• Demonstrate a high degree of personal accountability, going above and beyond to ensure that products are delivered on time with a high degree of quality.
• Commitment to excellence and a high level of integrity.
• Self-motivated, and able to balance quality work while meeting short deadlines.

Responsibilities

• Laser focused on user engagement, to ensure an experience which exceeds expectations.
• Leverage adoption data and team feedback to inform product development, incentivize product adoption, and improve training strategy.
• Collect feedback and communicate it to the product and development teams.
• Responsible for coordinating with AI transformation teams to craft communications ahead of product launches and major uplifts.

Benefits

• Goldman Sachs is committed to providing our people with valuable and competitive benefits and wellness offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are generally available to active, non-temporary, full-time and part-time US employees who work at least 20 hours per week, can be found here [https://www.goldmansachs.com/careers/discover/2022-Benefits-Summary-US.pdf].

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees