Digital Adoption and Enablement Manager

SRS Distribution Inc.

2d • Remote

About The Position

Position Purpose: The primary function of the Digital Adoption & Enablement Manager is to further usage and awareness of the Gypsum Management & Supply (GMS) integrated digital supply chain and e-commerce platform through expert knowledge and support. This individual will collaborate with internal cross-functional partners to promote all aspects of the digital experience, including identifying new and existing functionality beneficial to both GMS team members and external customers, leading requirement gathering sessions to ensure new functions are designed in a way that will be widely utilized, and to be a liaison between the GMS digital platform and business operations to create additional opportunities through digital transformation. Key Responsibilities: Provide expertise on current digital and e-commerce “best practices.” Consult team members to ensure values are incorporated. Collaborate across departments and IT applications to drive optimal productivity; foster an environment in which diverse backgrounds are respected and valued. Subject matter expert in GMS digital platform and integrated applications. Provide both technical and timely support to internal and external users. Create rapport with internal and external customers to facilitate sustained utilization and adoption of the digital platform. Drive awareness and buy-in of new digital and e-commerce functionality throughout GMS. Facilitate the development process (AGILE/ Waterfall) to ensure new functionality is on topic and provides end user benefit. Provide technical support to yards as needed (phone, email, helpdesk, etc.). Conduct training, both in person and virtually. Work on special projects as requested.

Requirements

• Minimum of 3 years experience with ERP or supply chain management systems
• Overall understanding of the wholesale B2B distribution supply chain
• Expertise with AGILE or Waterfall methodology
• At least intermediate proficiency of Microsoft Excel

Nice To Haves

• Bachelor’s Degree preferred
• Project management experience a plus

Responsibilities

• Provide expertise on current digital and e-commerce “best practices.”
• Consult team members to ensure values are incorporated.
• Collaborate across departments and IT applications to drive optimal productivity; foster an environment in which diverse backgrounds are respected and valued.
• Subject matter expert in GMS digital platform and integrated applications.
• Provide both technical and timely support to internal and external users.
• Create rapport with internal and external customers to facilitate sustained utilization and adoption of the digital platform.
• Drive awareness and buy-in of new digital and e-commerce functionality throughout GMS.
• Facilitate the development process (AGILE/ Waterfall) to ensure new functionality is on topic and provides end user benefit.
• Provide technical support to yards as needed (phone, email, helpdesk, etc.).
• Conduct training, both in person and virtually.
• Work on special projects as requested.

Benefits

• Competitive weekly/bi-weekly pay
• discretionary bonuses
• 401(k) with company match
• Employee Stock Purchase Plan
• paid time off (vacation, sick, volunteer, holidays, birthday, floating)
• medical/dental/vision
• flexible spending accounts
• company-paid life and short-term disability
• plus optional long-term disability, and additional life insurance.
• Competitive salaries for all team members paid weekly
• 401(k) Retirement Plan with company matching
• Employee Stock Purchase Plan
• Paid Vacation, Sick Time, Holidays, Birthday, and Floating Holidays
• Paid Parental Leave
• Medical, Dental and Vision Benefits
• Flexible and Dependent Care Spending Accounts
• Company paid Life insurance and Short-Term Disability
• Additional Life Insurance and Long-Term Disability also offered
• Safety Program with Bonuses for our Drivers
• Employee Referral Bonus Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager