Digital Accessibility Strategy & Advisory SME

AMA Consulting • Grand Rapids, MI

16h • Remote

About The Position

The Senior Subject Matter Expert (SME) supports enterprise digital accessibility initiatives by providing strategic guidance, program planning support, and executive-level advisory services. This role focuses on developing accessibility strategy, phased implementation plans, and sustainable program approaches aligned with federal accessibility requirements and WCAG standards. The SME will collaborate with technical and non-technical stakeholders to define priorities, translate audit findings into actionable plans, and provide ongoing advisory support to ensure accessibility goals are achievable, measurable, and scalable across digital platforms.

Requirements

• Minimum of 10 years of experience supporting accessibility strategy, compliance initiatives, or enterprise digital programs.
• Strong knowledge of Section 508 , ADA considerations, and WCAG 2.1 AA / WCAG 2.2 AA .
• Demonstrated ability to translate technical accessibility findings into clear, actionable roadmaps and executive-ready documentation.
• Strong written and verbal communication skills with experience presenting to senior leadership.
• Detail-oriented, able to work independently, proactive team player.
• Ability to prioritize and execute tasks within restricted timeframes.
• Bachelor’s degree in business, information technology, communications, human-centered design, or related field.
• Ability to function in a fast-paced, dynamic environment in a fully remote position.
• SECURITY CLEARANCE REQUIRED: Must be able to obtain a Public Trust clearance.
• US Citizenship is a requirement for a Public Trust clearance at this location.

Nice To Haves

• Accessibility certifications (e.g., CPACC, WAS, DHS Trusted Tester , or similar).
• Experience supporting public sector programs or regulatory-driven digital compliance initiatives.
• Experience facilitating complex stakeholder sessions and aligning cross-functional teams.

Responsibilities

• Accessibility Strategy & Program Planning Develop phased accessibility strategies, roadmaps, and implementation plans aligned with organizational needs and compliance goals.
• Establish prioritization frameworks to help stakeholders sequence accessibility work based on risk, user impact, feasibility, and regulatory urgency.
• Support planning for enterprise-wide accessibility adoption across websites, applications, and digital assets.
• Executive Advisory & Stakeholder Engagement Provide high-level advisory support to leadership and cross-functional teams on accessibility planning, resourcing, and decision-making.
• Facilitate stakeholder sessions to align expectations and drive consensus around strategy, scope, sequencing, and program objectives.
• Serve as a trusted advisor to accessibility leads and internal champions to support long-term sustainability.
• Program Enablement & Operational Support Support development of implementation approaches, operating models, and resource plans to strengthen long-term accessibility program capability.
• Provide guidance on documentation needs, communication planning, and reporting for accessibility program activities.
• Collaborate with technical teams and other support roles to ensure end-to-end alignment from planning to execution.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level