Digital Accessibility Specialist, Darden School of Business

University of Virginia

9d•Hybrid

About The Position

The University of Virginia Darden School of Business, one of the world's leading business schools, seeks a Charlottesville, VA-based Digital Accessibility Specialist. This role supports faculty, staff, and students across our full-time and professional degree programs to ensure an accessible learning environment. The Digital Accessibility Specialist leads and sustains digital accessibility efforts with a primary focus on the academic digital environment, including courses, learning tools, and instructional media, and serves as a resource to other School units as capacity allows. This position emphasizes centralized stewardship—establishing standards, workflows, training, and governance—enabling accessibility to be integrated into ongoing content creation and institutional operations. This role provides centralized leadership, expertise, and hands-on support for digital accessibility while coordinating and enabling distributed remediation and accessible content creation across Darden. It requires initiative, organization, change management, and problem-solving skills. This role reports to the Director of Instructional Design and Assessment and is a hybrid position with a blend of on-grounds and work-from-home.

Requirements

Bachelor's degree and at least two years of relevant experience required
Knowledge of ADA compliance laws, WCAG 2.1 standards, and assistive technologies in higher education settings strongly preferred
Accessibility experience, including digital accessibility support; faculty/staff development; teaching, administration, or disability support in an educational setting preferred
Proficient with document remediation tools (UDOIT, Adobe Acrobat Pro, Equidox) and familiar with assistive technologies (screen readers, voice recognition software, audio description tools), including applying these tools directly and training others in their effective use
Awareness of accessible procurement processes and reviewing VPATs
Experience managing complex, multi-stakeholder projects, including prioritizing work, establishing timelines, tracking tasks, and ensuring progress across distributed contributors
Demonstrated high level of professionalism, customer service, attention to detail, follow-through, teamwork, flexibility and positive attitude
Comfortable leading professional development workshops for faculty and staff
Ability to work effectively with individuals from various educational, cultural and professional backgrounds to establish and maintain strong partnerships
Excellent verbal communication and interpersonal skills, including listening with empathy to understand and surface needs and the ability to convey complex ideas and potential solutions to a range of stakeholders

Nice To Haves

Master’s degree preferred, preferably in disability and accessibility services, instructional design, instructional technology, or a related field
IAAP certification (e.g., CPACC, WAS) or other digital accessibility qualification preferred

Responsibilities

Lead school-wide digital accessibility initiatives to ensure compliance with Americans with Disabilities Act Title II requirements (WCAG 2.1 AA Guidelines), with primary and sustained focus on the academic digital environment and phased expansion to support other units as capacity allows
Audit and document the accessibility of Canvas courses, assessments, and learning tools, and coordinate, prioritize, and support remediation workflows, including direct remediation where appropriate
Develop and manage a sustainable process for accessible digital asset creation, including faculty, staff and student toolkits, templates, and quality review workflows
Partner with the Video Production team to lead and manage audio description development for new and archival instructional video content, including evaluating and adopting emerging technologies
Serve as an accessibility resource and collaborator for Darden’s Video Production, Business Publishing, IT, Marketing and Communications, Admissions, Career, and other units to support accessible web, media, and digital content as institutional needs and capacity permit
Coordinate and track digital accessibility budget needs and expenditures
Assist in the procurement process by reviewing Voluntary Product Accessibility Templates (VPATs) and conducting risk assessments for digital tools
Conduct training and provide resources for faculty, staff, and students to build accessibility fluency and support accessible content creation
Track, document, and report progress toward digital accessibility compliance benchmarks, including ongoing maintenance as academic content is revised and updated across terms
Stay current with accessibility laws, including ADA Title II updates, and assistive technology standards and best practices
Collaborate with colleagues at Darden and across Grounds, including with the University’s Coordinator of Academic Accessibility, the Student Disability and Access Center (SDAC), Learning Design and Technology (LDT), and the Center for Teaching Excellence (CTE) to promote accessible learning experiences