Dietitian Aide

Kaiser Permanente • Honolulu, HI

112d

About The Position

Under direct and indirect supervision, receives patient menu selections. Generates, processes and inputs patient menus and reports into computerized diet office system in a timely manner. Assists with room service operations for patient and guest meals. Performs general office duties.

Requirements

• Six (6) months nutrition-related experience.
• High school diploma with post high school coursework in basic nutrition or equivalent combination of education (lesser) and experience may be considered in lieu of requirements.
• Basic Life Support from American Heart Association.

Nice To Haves

• Knowledge of hospital food service operations.
• Experience in a call center.

Responsibilities

• Obtains menu choices from patients and guests via phone order or patient visitation.
• Ensures patients menu selections are in compliance with prescribed diet order, nutritional adequacy, age, cultural background and religious practice.
• Offers patients appropriate alternate food and beverage choices.
• Resolves patient requests/complaints or relays to appropriate staff (e.g. dietitian, nursing staff).
• Ensures meal orders have been transmitted to correct location for meal preparation.
• Prints and processes patient food service reports, including meal census and food tally report.
• Records all assigned data such as patient meal census and floor stock requests on paper logs or electronic spreadsheet.
• Answers and directs telephone calls and/or faxes as appropriate.
• Consistently logs in and out of the Automated Call Distribution System.
• Assists members, staff and visitors who enter Food and Nutrition Services office.
• May assist with room service delivery as needed.
• Assists with assembling patient trays, loading carts and delivering meals to patients.
• Checks accuracy of meal tray against printed tray ticket menu.
• Processes patient menu selections utilizing computerized diet office system.
• Updates, monitors, and follows-up on all pertinent information such as new patient admissions, discharges, transfers, diet order changes, food allergies, food preferences and food requests.
• Communicates pertinent information to Dietitian.
• Writes and modifies menus as needed according to patient diet prescription using established resources/guidelines.
• Clarifies unclear or missing diet orders with nursing staff.
• Performs general office duties.
• Maintains department files and records and supplies.
• Photocopies forms as needed.
• Orients new employees to position.
• Monitors and adheres to standards and procedures for department security, safety and sanitation.
• Substitutes appropriate foods on tray line as necessary.
• Reports necessary equipment repair to maintenance or appropriate staff.
• Serves as a dietary resource for nursing and other staff.
• Resolves problems with patient trays.
• May provide general information on diet utilizing approved materials and resources.

What This Job Offers

• Industry: Ambulatory Health Care Services
• Education Level: High school or GED