Dietetic Assistant- Waukesha Memorial Hospital- Part Time

ProHealth Care•Waukesha, WI

53d

About The Position

The Dietetic Assistant performs a variety of operational and clerical tasks to assure optimal nutritional care to patients, and acts as a communication link between hospital patients, nursing units and the Food and Nutrition Services Department. The Room Service Tray Runner performs all necessary duties to serve food. Follows scripted communication and uses two patient identifier when entering a patient's room. Delivers food to patients in a friendly manner and responds to complaints, requests and questions in a knowledgeable and polite manner. Communicates any special requests, unresolved issues or complaints to food service coordinator, supervisor or manager.

Requirements

High School Diploma/GED preferred
2-4 years of relevant work experience
Must be proficient in Microsoft Windows and Office Suite

Responsibilities

Works with EMR (electronic medical record) and hospital room service system to get the most recent diet information on each patient.
Monitors EMR to make sure all food allergy information has entered the hospital room service system.
Processes new diets and chages as required in a timely manner
Promptly answers/responds to phone calls/voice mail in order to accurately assist the caller
Guides patients on menu selection with regards to dietary restrictions
Able to track patient's carbohydrate counts and sodium levels based on prescribed dietary restrictions
Ensures accuracy of room trays by checking/read back selections to patients
Updates pertienent menu and noursihment orders with care and accuracy
Is able to answer general questions on approved diets
Notifies the Clinical Dietitian of patients who have diet questions and/or who are not following prescribed diet.
Clarifies diet orders using the dietitian or nursing staff if not clearly understood.
Able to utilize Microsoft Excel software
Able to perform data entry tasks as assigned
Able to complete basic food preparatory tasks as assigned
Uses two patient identifiers and verifies the diet according to established procedure before passing patient trays.
Delivers food to patient/customers in a friendly manner and responds to complaints, requests and questions in a knowledgeable and polite manner.
Maintains a clean and safe work environment and reports any unsafe conditions of food, property and equipment.
Is able to fill out facilities report, safety report and iservice request.
Is responsible for filling food requisitions on the floors.
Is responsible for filling supply list for room service.
Trouble shoots complaints in conjunction with leads, supervisors and managers.
Rotates food items for freshness and safety with as little food waste as possible.