Dietary Supervisor, Full Time

Beth Israel Lahey Health • Burlington, MA

4d • $23 - $31

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Position Summary: Under general direction from the Cash Operations Manager and the Patient Services Manager, and performing within established hospital, Sodexho, and department guidelines, performs a variety of tasks associated with the direct supervision to staff working in assigned functional area(s) including Cafeteria, Sanitation, and Patient Tray line.

Requirements

• High School graduate or equivalent plus additional coursework and/or training related to commercial foodservice and supervision of the same.
• Indepth working knowledge of relevant systems utilized or impacted by the department.
• Expert interpersonal skills
• Expert organizational skills
• Demonstrates excellent oral and written communication skills.
• Working knowledge of relevant State and Federal regulatory requirements and processes. Ability to use a pc and access relevant data.
• Demonstrates a working knowledge of inventory control (first-in-first-out and related) principles.
• Ability to speak and read English, and to follow oral and written direction/instructions.
• Demonstrates the ability to communicate effectively with staff, colleagues, and customers.
• Ability to spend the majority of each shift standing and walking.
• Manual dexterity with both hands required.
• Nature of duties may also allow for exposure to chemicals, some of which are corrosive, and broken glass.
• In the absence of certain of these skills, demonstrates the ability to be thoroughly trained to meet organizational standards.
• Three (3) years related work experience in a commercial foodservice environment with at least one of those years in a supervisory or other leadership role.

Responsibilities

• Provides direct supervision of functional area including assignment of personnel and accountability for qualitative and quantitative results.
• Establishes and follows a work plan to ensure timely completion of assigned tasks.
• Monitors and records steam table temperatures 3 times per meal, 7 days a week. Maintains records in accordance. with established guidelines.
• Responsible for first level HR functions for assigned area(s): § Training needs assessment and coordination and/or delivery of training. § Documents and initiates corrective action relative to performance, time and attendance, § Interviews candidates. § Participates in aspects of performance appraisal and competence assessment activities for assigned staff.
• Oversees set up, delivery and retrieval of functions when assigned.
• Prepares weekly schedule providing adequate coverage for vacation and sick days.
• Ensures that manager/director are made aware of any problems or potential situations as they arise.
• Maintain timecards, attendance and in-service schedules.
• Responsible for cash handling and reconciliation of registers when assigned.
• Has oversight for effective/efficient operation of the patient tray line when assigned.
• Monitors and enforces department standards, policies and procedures such as safety, dress codes, customer service and cleaning.
• Attends all relevant in-service training.
• Wear proper Lahey Clinic ID Badge and hand-washing badge while at work.
• Maintains strict adherence to the Lahey Clinic confidentiality policy.
• Incorporates Lahey Clinic Guiding Principles and Mission Statement into daily activities
• Complies with all Lahey Clinic Policies.
• Complies with behavioral expectations of the department and Lahey Clinic.
• Maintains courteous and effective interactions with colleagues and patients.
• Demonstrates an understanding of job description, performance expectations, and competency assessment.
• Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to our Customer Service standards.
• Participates in departmental and/or interdepartmental quality improvement activities.
• Participates in and successfully completes Mandatory Education.
• Performs all other duties as needed or directed to meet the needs of the department.

Benefits

• Equal Opportunity Employer/Veterans/Disabled
• At Beth Israel Lahey Health, we are driving the change in health care that Massachusetts wants and needs.
• Our culture promotes continuous learning, growth, innovation and a sense of belonging.
• We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life.
• While you're busy caring for and supporting our patients, we take care of you.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED