Dietary Aide - Dining Room Server FT & PT

Highlands on the East SideProvidence, RI
4d

About The Position

Job Summary: The dining room wait staff is responsible for serving all customers including residents, guests, and family members. Duties and Responsibilities: The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation. · Provide a high level of customer service and promote a restaurant style dining atmosphere. · Work closely with the food service director to keep residents satisfied with food and dining programs. · Create a strong sense of team work and cooperation among all staff. · When applicable acquaint new residents with menus, seating, and dining options and hours. · Set tables in accordance to The Highlands on the East Side standards. · Serve residents and guest’s beverages as requested. · Review daily menu with residents and takes and delivers accurate meal orders to residents and guests. · Remove used or soiled plates, utensils, glasses, linen from the dining room as needed. · Responsible for cleaning and sanitizing carpet, tables, chairs, condiment containers, and equipment used in the dining room. · Communicate resident likes and dislikes to food service director for menu planning purposes and resident satisfaction. · May perform other duties as assigned.

Requirements

  • Less than high school education.
  • Minimum of 2 years dining room or restaurant wait staff experience.
  • Working knowledge of basic kitchen operations and food safety standards.
  • Strong organization and time management skills.
  • Ability to resolve problems of dissatisfied customers and/or employees.
  • Able to build positive and strong relationships with employees, coworkers and residents.
  • Focused and dedicated to provide excellent customer service.
  • Able to handle multiple jobs and priorities.
  • Able to delegate and hold staff accountable efficiently and respectfully.
  • Physically able to move at least 50 lbs. without assistance.
  • Physically able to bend, reach, and work in small areas.
  • Physically able to push and pull equipment and furnishings.
  • Physically able to stand and to work for long periods of time.

Responsibilities

  • Provide a high level of customer service and promote a restaurant style dining atmosphere.
  • Work closely with the food service director to keep residents satisfied with food and dining programs.
  • Create a strong sense of team work and cooperation among all staff.
  • When applicable acquaint new residents with menus, seating, and dining options and hours.
  • Set tables in accordance to The Highlands on the East Side standards.
  • Serve residents and guest’s beverages as requested.
  • Review daily menu with residents and takes and delivers accurate meal orders to residents and guests.
  • Remove used or soiled plates, utensils, glasses, linen from the dining room as needed.
  • Responsible for cleaning and sanitizing carpet, tables, chairs, condiment containers, and equipment used in the dining room.
  • Communicate resident likes and dislikes to food service director for menu planning purposes and resident satisfaction.
  • May perform other duties as assigned.

Benefits

  • Full time position offers a competitive benefit program to include Medical, Dental, Vision, Health FSA, Dependent Care FSA, Short-Term Disability, Long Term Disability, Life Insurance, Home and Auto Discount program, Vendor Discount Program, 401(k) with matching contribution, Accrued Vacation, Sick, and Personal time and Paid Holiday Benefit.
  • Employee referral bonus, and resident referral bonus.
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