Diet Clerk- Call Center - 4S Ranch
About The Position
Scripps Health Administrative Services supports our five hospital campuses, 31 outpatient centers, clinics, emergency rooms, urgent care sites, along with our 17,000 employees, more than 3,000 affiliated physicians and 2,000 volunteers. This is a full-time position located at our Scripps Corporate Dietary Call Center in 4S Ranch. Must be available to work weekends (Both Saturday and Sunday) and evenings 11:00am-7:30pm. Join the Scripps Health team and work alongside passionate caregivers and provide patient-centered healthcare. Receive endless appreciation while you build a rewarding career with one of the most respected healthcare organizations nationwide. Why join Scripps Health? At Scripps Health, your ambition is empowered, and your abilities are appreciated: Nearly a quarter of our employees have been with Scripps Health for over 10 years. Scripps is a Great Place to Work Certified company for 2025. Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications. Beckers Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care. We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career. Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology. Our Diet Clerks provide administrative and clerical support for Food and Nutrition Services. Responsibilities include processing diet orders, assisting patients with menu selections, and distinguishing between food and medication allergies, maintaining current diet orders and menus to ensure compliance to the physician diet order. Diet Clerks must be able to function effectively in a high-volume call center environment. Serving as the liaison between Nursing and Food and Nutrition Services departments handling patient complaints, food issues and basic questions about meals/diets
Requirements
- SD County Food Handler Card, or Food Safety Certificate, or able to pass Food Handlers test given by certified manager or designee within 30 days of hire.
Nice To Haves
- Strong organizational skills, ability to prioritize and ability to work in a fast-paced office environment
- Excellent customer service skills
- Ability to work in multiple computer systems
- Experience using EMR
- College courses in nutrition
- Bilingual English/Spanish
Responsibilities
- processing diet orders
- assisting patients with menu selections
- distinguishing between food and medication allergies
- maintaining current diet orders and menus to ensure compliance to the physician diet order
- function effectively in a high-volume call center environment
- Serving as the liaison between Nursing and Food and Nutrition Services departments handling patient complaints, food issues and basic questions about meals/diets
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Nursing and Residential Care Facilities
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
