Diesel Technician- Class A

Kenworth LouisianaHammond, LA
4d

About The Position

The Technician Class A position is a highly skilled professional capable of performing comprehensive diagnoses and repairs across all areas of vehicle maintenance. This role requires not only broad expertise in general repair tasks but also a specialization in at least one specific area of repair. Unlike Service Technician B Class, Technician - Class A demonstrates advanced diagnostic abilities and proficiency in specialized repair techniques. The position demands a high level of technical acumen and the ability to address complex mechanical issues efficiently. This ensures that our dealership maintains the highest standards of service and customer satisfaction.

Requirements

  • 5+ years related experience and/ or training, or equivalent combination of education and experience
  • OEM Certifications Required to come in at this level

Nice To Haves

  • CDL Preferred

Responsibilities

  • Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards
  • Diagnoses cause of any malfunction and performs repair
  • Communicate with parts department to obtain needed parts
  • Saves and tags parts of the job if under warranty or if requested by the customer
  • Examines assigned vehicle to determine if further safety or service work is required or recommended
  • Communicate with the service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time
  • Documents all work performed and recommended on the work order
  • Road tests vehicles when required or refers to the test technician
  • Reports machinery defects or malfunctions to supervisor
  • Maintains and is accountable for all dealership-owned tools and manuals
  • Operates all tools and equipment in a safe manner
  • Attends and completes all company training as assigned
  • Trains and mentors other diesel technicians
  • Assist in other repairs as needed
  • Maintains 100% efficiency or higher
  • Other duties as assigned
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