DIC Registration Associate

Northwell Health
1d

About The Position

Performs a variety of registration and reception duties in support of outpatient access to diagnostic imaging center services.

Requirements

  • High School Diploma or equivalent, required.
  • Previous customer service experience, required.
  • Working knowledge of computer applications, required.
  • Data entry skills (80 keystrokes per minute), required.
  • Ability to communicate effectively.

Nice To Haves

  • Medical terminology knowledge, preferred.

Responsibilities

  • Performs patient registration duties at time of appointment.
  • Greets patients and collects required demographic, insurance and referral information.
  • Enters data into department computer systems.
  • Obtains appropriate signatures on medical, legal and financial forms.
  • Verifies insurance coverage, referral and pre-certification information with third party carriers for scheduled appointment/procedure.
  • Provides patients with pertinent information related to appointment and benefits coverage/financial responsibility.
  • Directs patients to appropriate areas following registration.
  • Reviews patient registration records to ensure accuracy of demographic, insurance and financial information, as required.
  • Performs various receptionist duties and maintains reception area.
  • Responds to and resolves patient questions and issues, as needed. Informs management of complex registration issues, as needed.
  • Collects and distributes needed information, records and reports, as required.
  • Performs related duties as required.
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