Dialysis Program Manager Registered Nurse - RN

Fresenius Medical Care • South Holland, IL

82d • $90,000 - $150,000

About The Position

The position covers both South Holland and Evergreen Park locations, focusing on ensuring a positive customer experience for every patient from the first point of referral through education, modality options, access placement, and follow-up to eventual admission into Fresenius Kidney Care (FKC) or a smooth transition between modalities. The role actively promotes home modalities to physicians, patients, and other groups, supporting all aspects of growth within defined regions or areas of the business.

Requirements

• Bachelor’s Degree required; Advanced Degree desirable.
• Registered Nurse degree desirable.
• Bachelor’s Degree plus 6 – 8 years’ related experience; or Master’s degree with 4+ years’ related experience; or RN with 5+ years related experience.
• 3+ years’ supervisory or project/program management experience preferred.
• Minimum of 1 year Nursing experience preferred.
• Minimum of 1 year Home Dialysis experience desired.
• Minimum 4 years with proven success in a Kidney Care Advocate Manager or similar role.
• Demonstrated leadership and management competencies.
• Strong interpersonal skills and ability to communicate with all levels of management.
• Excellent verbal and written communication and presentation skills.
• Proficiency with PCs and Microsoft Office applications.

Nice To Haves

• Experience in a healthcare facility environment.
• Knowledge of regulatory environments and competitor trends.

Responsibilities

• Oversees Chronic Kidney Disease (CKD) and End Stage Renal Disease (ESRD) modality education programs for a designated territory.
• Ensures comprehensive education on modality options for patients and their caregivers.
• Responsible for hiring, coaching, and counseling employees, including performance reviews and disciplinary actions.
• Provides leadership, coaching, and development plans for all direct reports.
• Reports monthly on Home Therapies referrals to relevant management.
• Trains Kidney Care Advocates on kidney education processes.
• Assists patients in navigating the continuum of care from Stage 4 CKD to dialysis initiation.
• Maintains communication with physicians and interdisciplinary team members.
• Supports processes for patient referrals and evaluates their effectiveness.
• Coordinates timely admission of patients into Fresenius Kidney Care programs.
• Conducts Home Therapy awareness programs for patients and staff.
• Collaborates on the development and implementation of the home therapy strategic plan.
• Maintains knowledge of FMCNA Home Therapies products and services.
• Participates in training and development opportunities.
• Coordinates communication of Home Therapies initiatives to physicians.
• Fosters relationships with FKC partners to develop opportunities.
• Ensures accurate documentation of patient interactions.
• Provides assistance to junior staff and trains new managers.
• Reports higher-level issues to the Director.
• Adheres to compliance programs and performs other related duties.

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off.
• Parental leave.
• Potential for performance-based bonuses depending on company and individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees