Dialysis Program Manager Registered Nurse - RN

Fresenius Medical Care • South Holland, IL

81d • $90,000 - $150,000

About The Position

The position involves collaborating with internal and external customers to ensure a positive customer experience for every patient from the first point of referral through education, modality options, access placement, and follow-up, leading to eventual admission into Fresenius Kidney Care (FKC) or a smooth transition between modalities. The role actively promotes home modalities to physicians, patients, and other groups, supporting all aspects of growth within defined regions or areas of the business.

Requirements

• Bachelor's Degree required; Advanced Degree desirable.
• Registered Nurse degree desirable.
• Bachelor's Degree plus 6 - 8 years' related experience; or Master's degree with 4+ years' related experience; or RN with 5+ years related experience.
• 3+ years' supervisory or project/program management experience preferred.
• Minimum of 1 year Nursing experience preferred.
• Minimum of 1 year Home Dialysis experience desired.
• Minimum 4 years with proven success in the Kidney Care Advocate Manager or similar role.
• Demonstrated leadership and management competencies and skills.
• Strong interpersonal skills with the ability to communicate with all levels of management.
• High level of emotional intelligence and ability to relate to diverse backgrounds.
• Excellent verbal and written communication and presentation skills.
• Proficiency with PCs and Microsoft Office applications.

Nice To Haves

• Demonstrated ability to work collaboratively across interdisciplinary teams.
• Ability to implement plans, evaluate progress, and adjust to incorporate new learning.
• Excellent interpersonal skills - confident, with the ability to gain respect and influence.

Responsibilities

• Oversees Chronic Kidney Disease (CKD) and End Stage Renal Disease (ESRD) modality education programs for a designated territory.
• Responsible for hiring, coaching, and counseling employees, including performance reviews, disciplinary action, and terminations.
• Provides monthly reporting on Home Therapies referrals to Director of Operations, Area Team Leads, and/or Market Manager.
• Responsible for training Kidney Care Advocates on all programs relating to the kidney education process.
• Assists with the navigation of patients along the continuum of care from Stage 4 CKD to initiation of dialysis.
• Maintains high level, routine communication with physicians, partners, and interdisciplinary team members.
• Supports and implements processes with physician practices for patient referrals and evaluates effectiveness.
• Ensures timely responses to all referrals for education on modalities.
• Assists in the identification, evaluation, and selection of Home Dialysis patients and Care Partners.
• Coordinates the timely admission of patients into Fresenius Kidney Care Home Therapy and In-Center programs.
• Conducts Home Therapy awareness programs for existing patients and Fresenius staff.
• Strives to meet growth goals by maintaining strong physician and partner relationships.
• Collaborates on the development and implementation of the home therapy strategic plan.
• Maintains knowledge of FMCNA Home Therapies products and services.
• Participates in all pertinent FMS training and development opportunities.
• Provides educational programs to physicians as needed.
• Coordinates communication of all corporate and business unit Home Therapies initiatives to physicians.
• Fosters relationships with FKC partners to ensure opportunities for partnerships.
• Ensures accurate and timely documentation of patient interactions and status.
• Provides assistance to junior level staff with general tasks.
• Trains new managers on company standards and procedures.
• Oversees Manager new hire training and development activities.
• Reports to Director for higher level issues that may arise.
• Adheres to the FMCNA Compliance Program and all regulatory and FMCNA policy requirements.

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off.
• Parental leave.
• Potential for performance-based bonuses depending on company and individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees