Diagnostics Scheduler

Banner Health • Tucson, AZ

1d • Onsite

About The Position

A rewarding career that fits your life. Learn how Banner Health, a certified Great Place To Work®, prioritizes team members and strives to be the best place to work in health care. Join our Sleep Medicine team as a Diagnostic Scheduler and play a vital role in helping patients take the first step toward better rest and improved health. Sleep Medicine is a dynamic and rewarding specialty that offers meaningful exposure to patient care, opportunities to grow your knowledge, and the satisfaction of supporting patients through an important part of their healthcare journey. Location: BUMC Tucson (1625 N Campbell Ave) Hours: Monday through Friday, 8AM to 5PM Banner - University Medical Center Tucson is nationally recognized for providing exceptional patient care, teaching future health-care professionals and conducting groundbreaking research. Also located on the campus is Diamond Children's - recognized for its specialized pediatric services including neonatal and intensive care, emergency medicine and cancer therapies. Banner - University Medical Center Tucson is a Level 1 Trauma Center, meaning we care for the most critically injured patients. The hospital is consistently listed among the nation's top hospitals in the prestigious Best Hospitals ranking by U.S. News & World Report. The academic medical center has earned Magnet Recognition becoming the only hospital in southern Arizona to meet the rigorous standards of the American Nurses Credentialing Center’s Magnet Recognition Program® for nursing excellence. The hospital's physicians are full-time faculty of the University of Arizona College of Medicine - Tucson. Our specialty services include comprehensive heart and cancer care, advanced neuroscience techniques and a multi-organ transplant program. POSITION SUMMARY This position is responsible for scheduling patient treatments or diagnostic procedures for assigned area. Activities include pre-registration; receiving physician orders, insurance verification, gathering pre-authorizations and pre-certifications. Maintains records and produces statistical reports as required. May distribute educational materials to patients and families if needed in assigned department.

Requirements

• High school diploma/GED or equivalent working knowledge.
• The position also requires skills and abilities typically attained with 2 years of medical clerical experience; preferably in a hospital central scheduling or physician office scheduling setting.
• Medical terminology is required.
• Must possess excellent organizational skills, as well as effective human relations and communication skills.
• Must be proficient with commonly used office software and computers and possess the ability to use computerized scheduling systems.
• Must be able to maintain accurate statistical records, gather data, and produce reports.

Nice To Haves

• Additional related education and/or experience preferred.

Responsibilities

• Receives physician orders and seeks clarification, if necessary. Verifies insurance, obtains pre-authorizations and per-certifications. Answers all telephone inquiries related to scheduling.
• Schedules patients for treatments or diagnostic procedures using computerized scheduling systems. Resolves scheduling conflicts, as needed. Documents all information regarding patient re-schedules.
• Enters patient information in computerized scheduling system and gathers information and modifies records, as needed to maintain current database. Prepares charts and manages files within regulatory requirements. Compiles and reports statistical data, if needed by the assigned department.
• Distributes educational materials to patients and families, when necessary. Responds to diverse questions or refers to appropriate clinical staff.
• Provides administrative support to the assigned unit when required.
• Incumbents in this position interface with physicians and their office staff, patients and family members and clinical staff and co-workers. Schedulers must have an understanding of what is entailed in the procedures and treatments that they schedule, physician preferences, and special needs related to particular diagnosis or age of the patients being served. Must be able to work with minimal supervision, set priorities and maintain highly confidential information.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED