Diagnostics Field Service Engineer - Denver, CO

Hologic • Denver, CO

104d • $63,900 - $100,000

About The Position

At Hologic, a leader in women's health innovation, we empower people to live healthier lives every day. Our engineering teams are the driving force behind our business, constantly challenging and innovating our processes. From our field service engineers who minimize customer downtime, to our manufacturing engineers who ensure optimal performance of our laboratories and equipment, we strive for excellence. Our Field Service Engineers are crucial in delivering top-notch customer service, expertly repairing and maintaining our products on-site. We are looking for a talented and skilled Field Service Engineer to join our Diagnostics division servicing our molecular diagnostic and cytology equipment across the Denver, CO area.

Requirements

• Must be able to meet all customer credentialing requirements.
• Working knowledge of chemistry principles and chemical handling techniques.
• Understanding of proper use and operation of electronic testing equipment.
• Knowledge of inventory and procurement systems.
• Ability to interface with internal and/or external customers.
• Solid computer skills.
• Time management skills.
• Strong robotics, fluidics and pneumatics experience preferred.
• Ability to pass a comprehensive background check.
• Possess a valid Driver's License and maintain a clean driving record.

Nice To Haves

• BS/BA degree or equivalent experience preferred.
• AA/AS degree and/or practical Military experience considered.

Responsibilities

• Conducts advanced troubleshooting to repair, test and qualify instruments located at assigned territory sites.
• Schedules and manages preventive maintenance and unscheduled visits to instrument sites.
• Determines correct inventory levels of repair parts with supply lines.
• Documents repair/ resolution of customer calls in CRM system and escalates issues to management as needed.
• Works with Product Application Engineers to resolve quality issues and advise of issues and developments.
• Keep management advised of issues and developments.
• Ensure instrumentation is in compliance with regulatory requirements and quality control standards.

Benefits

• Comprehensive training when you join as well as continued development and training throughout your career.
• Bonus eligible compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Computer and Electronic Product Manufacturing
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees