Diagnostic Technician

Swickard TOA, LLC, d/b/a Acura of Thousand Oaks • Thousand Oaks, CA

10d

About The Position

The Diagnostic Technician specializes in using advanced diagnostic equipment to identify and troubleshoot problems in vehicles.

Requirements

• Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
• Education: High school diploma or equivalent.
• Certifications: Technical certification or diploma in automotive diagnostics.
• Experiences: Prior experience using automotive diagnostic equipment. Prior automotive technician experience preferred.
• Strong knowledge of automotive systems and components.
• Ability to use advanced diagnostic equipment and software.
• Strong problem-solving and analytical skills.
• Ability to interpret diagnostic data accurately.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.

Nice To Haves

• Prior automotive technician experience preferred.

Responsibilities

• Technical Expertise:
• Use diagnostic equipment to scan vehicles for codes and identify potential problems.
• Analyze diagnostic data to pinpoint the root cause of issues.
• Perform tests and inspections to verify diagnoses.
• Repair or replace faulty components as needed.
• Stay up-to-date with the latest diagnostic equipment and techniques.
• Customer Service:
• Communicate with customers about the status of their vehicle repairs.
• Ensure customer satisfaction by providing high-quality service.
• Administrative Tasks:
• Complete necessary paperwork, including repair orders and work estimates.
• Manage inventory of parts and supplies.
• Maintain a clean and organized work area.
• Other duties as assigned.

Benefits

• Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
• Open Service Appointment Schedule – customers schedule service appointments with us when it’s convenient for THEM. This means we maintain a bustling shop with more work and greater income potential for the service team.
• Progressive pay plans - As your tenure increases and you complete more certifications, we’ll pay you more!
• Paid manufacturer training – we’ll pay to help you gain new certifications and advance your career with some premier manufacturers.
• Positive Culture - Be part of a supportive and collaborative team.
• Competitive Compensation - Enjoy a competitive salary and comprehensive benefits package.
• We are an Equal Opportunity Employer and value diversity and inclusion at our company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED