Diagnostic Scheduler | Cancer Care Institute

Monument Health Rapid City Hospital•Rapid City, SD

12d•$18 - $20

About The Position

It starts with heart. That is what you will do each day. As a Diagnostic Scheduler at Monument Health, you will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and— most importantly— a life-changing career. You will make a difference. Every day. As a Diagnostic Scheduler, you will be working with patients in outpatient settings. Diagnostic Schedulers work in close coordination with our clinical staff and providers to schedule appointments; this could include office visits, diagnostic/ancillary services, radiation therapy, chemotherapy and infusion. Responsible for the coordination and completion of all scheduling and admission functions associated with the ordered services. Must have excellent customer service skills with patients, co-workers, nurses, and providers. Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you’ll join us. Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: Supportive work culture Medical, Vision and Dental Coverage Retirement Plans, Health Savings Account, and Flexible Spending Account Instant pay is available for qualifying positions Paid Time Off Accrual Bank Opportunities for growth and advancement Tuition assistance/reimbursement Excellent pay differentials on qualifying positions Flexible scheduling

Requirements

Education - High School Diploma/GED Equivalent in General Studies
Must have excellent customer service skills with patients, co-workers, nurses, and providers.

Nice To Haves

Experience - 1+ years of Healthcare Experience
Experience - 1+ years of Scheduling Experience
Education - Associates degree in Healthcare

Responsibilities

Schedules appointments in the computer per testing guidelines, and makes all attempts to meet the customer's expectations.
Reviews pre-authorizations, re-authorizations or insurance verifications with clients as indicated.
Reviews patient records, physician orders, protocols, and patient data to demonstrate ability for interpretation of subjective and objective information for patient assessment and order validation.
Seeks guidance from management team as needs are identified.
Accurately and efficiently assigns ICD-9 diagnosis codes, reviews medical necessity for designated tests/procedures and works with Healthcare providers to ensure accurate reimbursement according to Medicare guidelines.
Prioritizes incoming phone calls and faxes from patients/families and other medical personnel and walk-in visitors.
Coordinates immediate processing of any stat needs.
Completes and submits charge tickets per protocol.
Participates in orientation of new staff.
Assists and supports staff/students as evidenced by observation and feedback.
Takes on extended job functions.
Involved with staff development or program development.
All other duties as assigned.