Diagnostic Repair Technician

American Battery Solutions • Sharonville, OH

3h

About The Position

The RMA Line Technician is responsible for analyzing and remanufacturing battery packs returned through the Return Material Acquistion (RMA) process. This includes inspection of failed components, performing part replacements, and thoroughly documenting all work in compliance with established procedures. This role combines hands-on manufacturing, autopsy, and repair skills with accurate computer-based record-keeping, ensuring traceability and adhere to quality standards.

Requirements

• High school diploma or equivalent required.
• Associate degree in Mechanical or Electrical Engineering, or a related field; or equivalent relevant experience.
• Minimum of two (2) years of relevant manufacturing or mechanical experience.
• Proficient in forklift operation.
• Ability to effectively use Microsoft productivity tools for documentation and reporting.
• Experience in battery manufacturing, automotive electrification, industrial electronics rework, or a related field.Proven troubleshooting skills for electrical and mechanical systems in a manufacturing environment.
• Experience with disassembly, repair, and reassembly of high-voltage battery packs or similar systems.
• Experience working under quality systems such as ISO 9001, with an understanding of quality standards and the ability to perform inspections to ensure compliance.

Responsibilities

• Perform disassembly, repair, and reassembly of High-voltage (HV) battery packs and modules in accordance with approved work instructions and safety protocols.
• Diagnose errors or technical issues and determine appropriate solutions.
• Perform root cause analysis on failed components using appropriate equipment, perform part replacements, and verify compliance through inspections and testing.
• Review and produce scrap reports, ensure accuracy, and provide feedback to support continuous improvement initiatives.
• Create RMA analysis reports and document findings, repairs, and parts usage into company service and inventory platforms such as Salesforce, Plex, or Enterprise Resource Planning (ERP) platforms.
• Support quality investigations, 8D creation, and continuous improvement initiatives for returned materials.
• Conduct and perform quality checks and document test and inspection data to ensure compliance with applicable specifications and standards.
• Maintain tools and equipment, perform proper calibration, and keep the work area clean and organized in accordance with safety and ergonomic guidelines.
• Manage returned-pack inventory, including restocking by forklift operation, disposal, or repair actions.
• Troubleshoot, test, repair and service equipment.
• Participate in the development of troubleshooting workflows and documentation.
• Data entry into multiple platforms.
• Adhere to federal and state regulations
• Adhere to all company policies, processes, and procedures.
• Performs other duties as requested, directed, or assigned.
• Predictable and reliable attendance.

Benefits

• Paid time off includes 4 weeks, 15 holidays, and parental leave.
• 100% company-paid medical, dental, vision, short-term disability, long-term disability, and life insurance.
• Flexible Spending Account (FSA) and Health Savings Account (HSA) offerings.
• Company provided 401K savings plan with immediately vested matching contributions to help you save for retirement.
• Voluntary benefits offerings.
• Tuition assistance.
• Employee Referral Program.
• Employee development and career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree