Diabetes Care Coordinator - Per Diem

MultiCare Health System•Tacoma, WA

1d•$21 - $31

About The Position

The Diabetes Care Coordinator (DCC) position is responsible for providing comprehensive administrative and technical support for a complex program of services; working cooperatively and collaboratively with management personnel to ensure smooth and efficient daily operations in the designated department. This is a high-level administrative position performing difficult to complex administrative functions.

Requirements

Associate’s degree preferred or additional job experience such as CNA, LPN, MA.
Two years professional customer service, receptionist, clinical, or concierge experience; preferably in a medical setting
Experience working with and sensitivity to the needs of pregnant women, elders, or disabled individuals preferred

Responsibilities

Manage the schedules and templates for Pharmacists, RDNs, and RN/Diabetes educators.
Serve as “first touch” of care which can include but not limited to: Providing tutorials to patients on the use of Bookings and Mychart, scheduling and referral/insurance concerns, managing communication, coordinating meeting rooms.
Control incoming referrals, from reviewing for accuracy and appropriate service to benefit checks and referral renewals.
Assess patient enrollment and manage communication between MFM, OB providers, and Diabetes Educators.
Assist in maintaining and upholding JCAHO and OSHA guidelines within the facility.
Manage billing work queues (WQs) by evaluating, modifying, and editing charges within scope.
Maintain inventory for office supplies, medical/staff supplies, and class materials.