DI Technical Product Management Intern

Barry-WehmillerClayton, MO
18dOnsite

About The Position

The Digital Innovation (DI) Technical Product Management Intern supports the lifecycle of a digital product & service portfolio that improves customer experience and equipment performance to build customer trust, engagement, loyalty, value, and partnerships. As part of this internship, they may define product scope, improve product development processes, collect and analyze user acceptance and feedback, perform market research, and/or build business cases for new development. This position is ideally suited to an energetic and intellectually curious individual who will be part of a collaborative, purposeful, passionate, and customer-centric team in the manufacturing industry operating with agility and leveraging modern tools, systems & processes.

Requirements

  • Currently achieving a bachelor's degree in business, STEM, or related field.
  • Strong understanding of customer and market analysis, product lifecycle and development.
  • Experience influencing, motivating & inspiring cross-functional teams without formal authority to achieve common goals whilst maintaining strong working relationships.

Nice To Haves

  • Prior experience with the manufacturing industry is ideal.
  • Experience in usability and customer-focused designs is ideal.

Responsibilities

  • Help BW stakeholders define, document, and prioritize product requirements, features & enhancements per customer needs, market trends, competitive analysis that unlock & capture compelling new business value.
  • Conduct qualitative & quantitative research to develop a good understanding of the customer's needs, new technologies, market trends, and competitor capabilities to inform product design, messaging & positioning.
  • Partner with new equipment/parts/service sales & marketing teams across BW Divisions to create and align on go-to-market strategies, positioning, branding, messaging, and marketing collateral that drive engagement, retention, and new revenue sources.
  • Design, document, and adhere to industry best practice product & program management process mechanisms, and governance including information gathering, training, and metrics to ensure projects are actionable and deliver long-term product value and business success.
  • Develop deep understanding of BW’s diverse set of internal and external customers at operational and executive levels, their needs, the business landscape, product functionality and technologies.
  • Conduct market research analysis, usability studies, & surveys with designers, developers, research teams & customers to validate latest customer needs, pain points, emerging industry trends, technologies, competitive offerings, opportunities, & potential threats.
  • Refine product features, positioning, & market fit accordingly.
  • Partner with Product Line Leaders to build commercially viable business investment case submissions and adeptly prioritize the right initiatives to achieve the greatest impact with the least amount of resources.
  • Help prepare qualitative and quantitative business justifications with NPV, ROI, IRR, and payback periods.
  • Continue improving our world class digital product lifecycle management process & practices.
  • Remain well informed on the latest industry advancements in lean product development methodologies.
  • Provide creative & critical thinking and exhibit initiative with keen attention to detail.
  • Lead by example, foster teamwork and inspire team members to be customer and quality focused.
  • Synthesize clear concise details from highly ambiguous concepts / tasks.
  • Display technical & business acumen; Effectively investigate, analyze & disseminate information; Problem-solve with speed, diligence, and accuracy.
  • Passion for building great products & solving business problems.
  • Demonstrate strong written, oral communication and presentation skills with ability to proficiently articulate technical solutions & complex subjects to a broad audience with a coherent narrative in relatable terms.
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