The DHHS Program Specialist manages the day-to-day operational and technical functions of the Nebraska immunization program, performing program planning, implementation, monitoring, and evaluation of program activities. Program Planning & Management Performs program planning, implementation, monitoring, and evaluation of program activities to manage the day-to-day operational and technical functions of the immunization program. Drafts, develops, and implements policy, procedures, and program regulations related to assigned program(s) and ensures staff and service providers are working with uniform guidelines by evaluating and coordinating program policies and regulations. Develops the necessary resources and administrative support to ensure the program operates effectively and efficiently by coordinating with other departmental divisions or outside agencies. Policy Development & Regulatory Compliance Researches, reviews, analyzes, and interprets federal regulations, federal laws, state laws, and their administrative requirements to formulate appropriate policies, procedures, and interpretations for the immunization program. Attends and participates in public hearings involving agency policy and procedure revisions. Explains, clarifies, and interprets operational practices, policies, procedures, federal and state regulations, contract requirements, and activities related to the immunization program, agency staff, community organizations, members of the general public, and contractors/service providers. Documentation & Reporting Writes reports, position papers, impact statements, and other documents to formulate policy material to cover specific areas of the immunization program by conducting research and meeting with other department staff, representatives of other agencies, and health and/or human service providers. Develops and prepares for submission required federal and state reporting documents and related forms. Develops informational releases concerning program activities, including memos, newsletters, administrative bulletins, and informational pamphlets for distribution to agency staff, service providers/contractors, representatives of community organizations, and/or members of the general public to create awareness of program services, enrollment procedures, policies, and authorizations. Training & Education Assesses program effectiveness, identifies training needs/requirements, and develops and presents educational skills-based training to agency staff and service providers to enhance program services. Prepares and presents informational presentations to agency staff, clients, and service providers to explain the types of services and benefits available and the requirements of such, provides education on new or revised assistance programs and services, and promotes participation. Researches established best practices and makes recommendations to program staff, service providers, and other community organizations for quality program service delivery. Quality Assurance & Monitoring Develops quality assurance processes, program improvement plans, and processes for performance accountability. Coordinates and leads desk audits and on-site reviews of service providers, and collects necessary data to evaluate, analyze, and prepare written reports and recommendations. Monitors, assesses, and evaluates service provider activities for compliance with policies, procedures, and legal mandates. Ensures all contractual requirements are met and in compliance with program standards. Reviews and monitors service provider and client historical data to ensure improper utilization of services has been avoided through comparison of established standards to actual services delivered and payments received. Provider Management & Authorization Approves providers for enrollment before submission for data processing by ensuring their compliance with program standards and proper completion and accuracy of the completed enrollment form. Reviews prior authorizations to ensure proper completion and accuracy of the data by verifying provider type, number of services provided, service codes, and other related information. Stakeholder Relations & Collaboration Establishes and maintains liaison with state and federal governmental agencies and local community groups involved with the immunization program’s activities and/or functions. Serves on committees, boards, councils, and/or advisory groups concerned with functions and activities of the immunization program. Plans and implements community engagement strategies by coordinating and participating in health fairs, developing outreach materials and campaigns, supporting provider education, and collaborating with community organizations and partners. Additional Responsibilities NESIIS help desk support staff.
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Job Type
Full-time
Career Level
Entry Level