ACE - DFW Sales Agent

Walser Automotive Group•Dallas, TX

6h•$15

About The Position

Join ACE Rent-A-Car, a leading global rental agency with 300+ locations worldwide. Our MSP Airport location is proudly operated by the Walser Automotive Group, a Minnesota-based, family-owned company committed to excellence, efficiency, and outstanding customer care. We lead with innovation, technology, and a promise to deliver an exceptional experience every time.

Requirements

Must be at least 18 years of age
High school diploma or GED
Minimum 1 year customer service experience is preferred
Must have basic computer skills and knowledge of Microsoft Office Applications
Exceptional interpersonal skills required
Demonstrates strong verbal and written communication skills
Strong organizational skills and the ability to multi-task
Must have the ability to manage stressful or unusual situations in order to maintain good customer service
Must have the ability to adapt in a fast-paced environment
Must be able to work a flexible schedule including day and/or evening hours
Proficiency in English and Spanish preferred but not required
Ability to communicate in other languages (Portuguese, Russian, German or French) is a plus
Must have a valid driver’s license and acceptable driving record

Nice To Haves

Proficiency in English and Spanish preferred but not required
Ability to communicate in other languages (Portuguese, Russian, German or French) is a plus

Responsibilities

Greet customers, prepare the rental agreement, provide customers with maps and other information needed
Offer optional products and services to the customer according to his/her needs
Handle all telephone and email inquiries in a friendly and helpful manner
Provide excellent customer service in all customer contact situations according to our quality standards
Organize the daily reservations according to the available fleet
Complete deliveries and pickups of vehicles to and from corporate accounts
Maintain cleanliness in the office area
Complete daily lists and report to the Manager
May be required to cover Kiosk responsibilities as needed
Company provided uniform to be worn at all times
Must wear safety eyewear at all times when entering a service area
Must wear slip resistant footwear in service areas (when applicable)
Embrace and exhibit Walser CORE values
All other duties, tasks and/or projects as assigned
Uphold Walser’s Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded

Benefits

Paid Time Off (PTO) – Take time to relax, spend with family, or enjoy personal time away
Career Growth & Opportunity for Advancement
We promote from within and provide clear career paths, mentorship, and opportunities to develop and grow your career.
Fertility & Adoption Assistance: Receive up to $10,000 in financial assistance for fertility treatments and adoption expenses.
Comprehensive Health Benefits: Enjoy medical, dental, and vision coverage, plus access to HSA and FSA plans to help manage healthcare costs. Access to Blue Cross Blue Shield medical coverage and access to additional wellness benefits.
Life Insurance & 401(k) with Employer Match: Plan for your future with company-paid life insurance and a 401(k) program that includes an employer match.
Employee Discounts: Enjoy exclusive employee discounts across products and services.
Employee Resource Groups: Connect, learn, and grow with our inclusive Employee Resource Groups, including Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser.
Community Involvement
Make an impact through volunteer opportunities with the Walser Foundation, supporting local causes and giving back to the communities we serve.
Employee Assistance Program (EAP) – Support for personal and professional challenges
Referral Program – Earn referral bonuses for referring talented candidates