DevOps - Principal Engineer

Copart•Dallas, TX

64d

About The Position

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. This DevOps - Principal Engineer will be a critical member of Copart's growing DevOps team and will be responsible for Production Support and keeping our sites up and running. This will include automating deployments, configuration management and capacity management of Copart's production applications. This role will interact with all functions in Copart's technology team to build out operational capabilities to support secure, scalable, fault-tolerant and cloud-based web applications and architecture.

Requirements

Very good knowledge and experience supporting secure, scalable, fault-tolerant, and cloud-based web applications and architecture
Extensive production support experience in troubleshooting and problem solving issues to keep our applications/platforms resilient and highly available
Good experience in writing custom applications/scripts to enhance support capabilities
Good experience in automation of deployments, configuration management, capacity management and providing custom solutions based on our customer needs in an agile environment
Proficient with standard IT concepts, practices, and procedures
Intermediate programming and scripting knowledge
Strong understanding of business processes and IT systems
Strong knowledge of Windows and Linux operating systems
Thorough understanding of Systems, TCP/IP networking and DNS concepts including setup/configuration of CDNs (Cloudflare, Akamai, etc.) is a plus
Experience with web technologies and web/application servers like Apache, Tomcat, WebLogic, Nginx, Redis, SOLR, Universal Messaging (Nirvana), WSO2 is a must
Experience with Build Automation, CI/CD and DevOps Tools like GitHub, Jenkins, Maven, Gradle, Nexus, Ansible, Puppet and StackStorm is a must
Experience working and deploying applications in container technologies (Docker), Cloud environments (AWS, GCP) and Kubernetes platform is a plus
Experience in monitoring applications performance and predicting degradation of service using APM Tools like AppDynamics, Instana, New Relic etc. and improve application performance to avoid interruptions to service
Experience Handling escalations from the L1 and L2 teams to troubleshoot various infrastructure components that range from infrastructure issues to application-level issues
Analyzing issues to find the Root Cause and providing the teams with the corrective and preventive actions
Good experience in security hardening and security vulnerability management and patching

Responsibilities

Build, maintain, and troubleshoot one or more company products
Develop internal tools and processes to maintain stability and performance of our infrastructure
Act as subject-matter expert for one or more company products
Gather, analyze, and report important IT system data
Provide feedback to developers regarding the status of various IT systems
Develop and manage product-related IT procedures
Research, review, analyze, troubleshoot, and document product-related IT systems
Plan and successfully complete IT projects and goals
Excellent presentation, verbal and written communication skills including the ability to produce usable and maintainable documentation
Strong work ethic, attention to detail, and drive to be successful; ability to work independently with minimal supervision or assistance
Strong interpersonal, time management, project management, and conflict resolution skills
Strong problem solving skills: innovation, collaboration, analysis, inductive reasoning
Automate repetitive tasks