DevOps Operation Engineer (Intermediate or Associate)

Teacher Retirement System of Texas (TRS)•Austin, TX

1d•Onsite

About The Position

The Information Technology (IT) Division lays the foundation for TRS to deliver excellent service experiences across the organization and with our members. We serve with purpose through mentorship and collaboration across a broad variety of teams unified by innovation to create technology and information solutions that have a positive impact on our members’ lives. We invite you to join one of Austin’s Top Workplaces. TRS offers a best-in-class combination of technology and continuous learning opportunities to equip you to solve problems, expand your knowledge, and create impact for 1 in 20 Texans. The DevOps Operation Engineer Associate is responsible for assisting with system engineering work supporting the application content infrastructure for the TRS Pension and Healthcare Line of Business applications. The incumbent will perform configuration of job and event automation, job schedule modification, escalation management, deployment support, and maintenance of the application environment. This position will work proactively with the DevOps team, IT staff, and agency employees. The DevOps Operations Engineer is responsible for performing complex system engineering work supporting the application content infrastructure for the TRS Pension and Healthcare Line of Business applications. The incumbent will manage complex applications, Managed File Transfer (MFT) solutions, and Enterprise job scheduling which includes job and event automation configuration, job schedule modification, escalation management, deployment support, and maintenance of the application environment. This position will proactively work with the DevOps team, IT staff, and agency employees. This position is being posted at two levels. The applicant selected will be offered the role that aligns with their education and experience.

Requirements

Bachelor’s degree from an accredited college or university in software engineering, computer science, IT or a closely related field.
High school diploma or equivalent and additional full-time experience in recent job scheduling, workload automation, and managed file transfer (MFT) solution administration experience, including one (1) year administering a Microsoft Windows server environment may be substituted on an equivalent year-for-year basis.
One (1) year of full-time experience in recent job scheduling, workload automation, and managed file transfer (MFT) solution administration experience, including one (1) year administering a Microsoft Windows server environment or related experience (for DevOps Operation Engineer Associate).
Three (3) years of full-time directly related, progressively responsible experience in recent job scheduling, workload automation, and managed file transfer (MFT) solution administration experience, including one (1) year administering a Microsoft Windows server environment or related experience (for DevOps Operation Engineer).
Experience may be concurrent.

Nice To Haves

Experience in GlobalScape Enterprise SFTP and Global ECS Job Scheduler infrastructure design, development, and support.
Experience in Windows and Linux infrastructure troubleshooting and support.
Experience with one or more of the following technologies: Microsoft Windows Server and DNS, Microsoft Active Directory, Microsoft PowerShell, OpenShift, F5 Web Application Firewall.
Experience with hardware and software monitoring and alert escalation tools and SolarWinds Monitoring suite.
Experience with automation and DevOps tools including Ansible, Jenkins, and GitHub.
Experience with Agile, ITIL methodologies and best practices.

Responsibilities

Provide/assist with infrastructure support with a focus on job scheduling, workload automation, and managed file transfer (MFT) solutions, including GlobalScape Enterprise SFTP and Global ECS Job Scheduler technologies.
Deploy/assist with deployment of applications to multiple environments using DevOps methodologies, automation, and continuous integration / continuous deployment, primarily based on Windows PowerShell, Ansible, OpenShift, and Jenkins.
Support/assist with software provisioning, configuration management, integration validation, and application deployment tools.
Analyze, diagnose, and resolve infrastructure problems related to job scheduling, workload automation, managed file transfers, SolarWinds, and Dynatrace technologies.
Work with developers, DBAs, QA staff, and others for continuous process improvements and high-quality deliveries on time.
Develop/assist with developing policies, procedures, and standards for installing, configuring, and supporting job scheduling, workload automation, and managed file transfers (SFTP) technologies.
Assist with planning an infrastructure environment for multiple applications.
Work on the installation, configuration, monitoring, and maintenance of job scheduling, workload automation, and managed file transfers technologies.
Conduct product evaluations of new software and upgrades to existing middleware software to identify strengths, weaknesses, and potential benefits to the agency.
Monitor applications to ensure compliance with licensing agreements and HIPAA/PHI/PII regulations.
Collaborate with other agency staff to maintain application and network security.
May provide training and technical assistance to IT and other staff on middleware technology software and related issues (for DevOps Operation Engineer).
Perform on-call or scheduled after hours as required.
Perform related work as assigned.