DevOps Engineering Manager

Incident IQ • Alpharetta, GA

1d

About The Position

We are seeking a highly technical, results-oriented DevOps Engineering Manager to lead and evolve our cloud platform operations at scale. This is not a maintenance role — it’s a leadership position for someone who thrives on solving complex problems, optimizing infrastructure for performance and cost, and leading teams through challenges to deliver measurable progress. The ideal candidate has deep expertise in Azure cloud, microservice architectures, and DevOps automation at scale, paired with strong people leadership and the ability to make fast, high-quality decisions. This role requires someone who can get into the technical trenches when needed, hold the team accountable to high standards, and drive innovation in automation, reliability, and developer experience.

Requirements

• Bachelor’s Degree in Computer Science, Software Engineering, or related field (or equivalent experience).
• 7+ years of engineering experience, including 3+ years managing high-performing DevOps or SRE teams.
• Deep technical expertise in Azure, Kubernetes, microservice architectures, and distributed systems.
• Proven success operating and scaling high-traffic SaaS systems (billions of monthly requests).
• Mastery of CI/CD systems (Azure DevOps, GitHub Actions, etc.) and Infrastructure as Code (Terraform, Bicep, or equivalent).
• Strong background in observability and performance monitoring (Datadog, Grafana, Azure Monitor).
• Demonstrated ability to lead teams through complex challenges and deliver under pressure.
• History of budget ownership and driving cloud cost optimization initiatives.
• Exceptional communication skills — able to align engineers, executives, and cross-functional stakeholders.

Nice To Haves

• Experience incorporating AI/ML or intelligent automation into operational workflows.
• Familiarity with GitOps, service mesh architectures, and distributed tracing.
• Background in developer experience platforms or internal tooling.
• Track record of transforming DevOps functions and demonstrating measurable efficiency or reliability gains.

Responsibilities

• Provide strong technical direction across all DevOps initiatives — from infrastructure design to pipeline automation.
• Lead with authority in architecture discussions; drive clarity, make decisive calls, and resolve blockers swiftly.
• Be hands-on when necessary: investigate incidents, review architectures, or design automation solutions yourself.
• Partner with the Architecture team to evolve our Azure-based microservices infrastructure to support billions of monthly requests.
• Maintain deep situational awareness of the platform — knowing what’s running, what’s breaking, and what’s improving.
• Lead three critical DevOps pods of 2-3 engineers each: SRE / Platform Sustainability CI/CD Innovation & Automation Developer Experience & Internal AI Tooling
• Develop and mentor technical leads and engineers, ensuring each pod has a clear mission, measurable goals, and high accountability.
• Create a culture of urgency, transparency, and continuous improvement.
• Have the tough conversations early — ensuring accountability and alignment with engineering and business goals.
• Recruit and develop exceptional talent, growing the team’s technical strength and delivery velocity.
• Own and manage the Azure budget, ensuring cloud spend aligns with business priorities and remains within target.
• Design and enforce cost-efficiency practices in architecture, scaling, and automation.
• Implement proactive cloud spend monitoring and reporting to maintain fiscal visibility and control.
• Deliver automation, pipelines, and infrastructure improvements with velocity — measured in hours or days, not weeks.
• Drive progress through ambiguity and technical constraints; never accept “blocked” as the final answer.
• Push for measurable outcomes: faster deployments, lower downtime, improved cost-to-performance ratios.
• Ensure that platform reliability, observability, and performance continuously evolve with scale.
• Champion the integration of AI and automation in CI/CD, monitoring, and developer workflows.
• Partner with internal AI initiatives to improve system intelligence, predictive monitoring, and developer productivity.
• Stay ahead of emerging DevOps trends to ensure Incident IQ remains at the forefront of modern operations practices.

Benefits

• Incident IQ offers a competitive salary based on experience with a benefits package for full-time employees that includes medical, dental, vision, life insurance, 401k match, and paid-time off (PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees