Lead

Salesforce•Seattle, WA

19h

About The Position

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Note: By applying to the DevOps Engineers, posting recruiters and hiring managers across the organization hiring DevOps Engineers will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Our Technology, Marketing & Products Engineering team is tasked for innovating and maintaining a substantial distributed systems engineering platform that ships hundreds of features to production for tens of millions of users across all industries every day. Our users count on our platform to be highly reliable, lightning fast, supremely secure, and to preserve all of their customizations and integrations every time we ship. Our platform is deeply customizable to meet the differing demands of our vast user base, creating an exciting environment filled with challenges for our hundreds of agile engineering teams every day! We are defining the next generation of trusted enterprise computing in the cloud. We're a fast-paced, agile and innovative team. We work across all areas of our technology stack. We enable critical services for the business, qualify sophisticated compute changes, trail-blaze new engineering solutions for the cloud!

Requirements

A related technical degree required
4+ years work experience in a DevOps or similar role
Knowledge of OO programming and concepts (Java, C++, C#, Python)
Experience with Containers and orchestration services like Kubernetes, Docker etc.
Experience with Terraform, Spinnaker, ArgoCD
Understanding of fundamental network technologies like DNS, Load Balancing, SSL, TCP/IP, SQL, HTTP
Experience with AWS, GCP or another cloud PaaS provider
Proven understanding of how to configuration, deployment, management and maintenance of large cloud-hosted systems; including auto-scaling, monitoring, performance tuning, troubleshooting and disaster recovery
Extensive knowledge with source control, continuous integration, and testing pipelines
Lead, collaborate, communicate, and mentor
Championing a work environment that promotes diversity and inclusion
A strong background in open source technology

Nice To Haves

Experience in Observability tools like Prometheus, Grafana, Splunk, ElasticSearch etc.
Experience in utilizing Generative AI and machine learning to develop automation tools
Understand cloud security and best practices.

Responsibilities

Deliver cloud infrastructure automation tools, frameworks, workflows, and validation platforms on our public cloud platforms such as AWS, GCP, Azure, or Alibaba
Work with engineers on the design, deployment and continuous improvement of significant infrastructure services (i.e. logging, monitoring and alerting)
Scoping of work, management of backlog and predictability of project delivery
Provide guidance into long-range platform requirements and operational guidelines, with a focus on automation and continuous improvement of Platform Service Composability and availability
Develop and own standard processes/methodologies for provisioning, application scaling, configuration management, capacity planning, monitoring, etc. to improve organization-wide visibility into how distributed systems interact and perform in production
Analyze and comprehend how customers are using the platform and help drive continuous improvement of the offering based on that
Own daily operational goals with the team
Continuously raise our standard of engineering excellence by implementing standard processes for coding, testing, and deployment
Participate in the team’s on-call rotation to address sophisticated problems in real-time and keep services operational and highly available