DevOps Engineer [Talents Bench]

Metal Toad

2d•Remote

About The Position

The Cloud Engineer position at Metal Toad requires experience in designing and maintaining infrastructure for high-availability, scalable, enterprise-grade applications. You will be part of a talented team that works on mission-critical applications.

Requirements

Read and agree to our Corporate Values Statement.
Believe in the company's mission: to help people.
Advanced to fluent English communication skills are essential for this role.
4+ years of experience with Amazon Web Services (AWS). Additional experience with other cloud providers is a bonus.
Experienced in Linux and/or Windows Systems administration (at least one required).
Scripting (bash shell and Python preferred, PowerShell acceptable).
Knowledge of TCP/IP networking and HTTP protocols.
Experience with web accelerators, load balancers, reverse proxies, and CDNs.
Problem solver and willing to work in an agile/fast-paced environment.
Customer-oriented with good communication skills.
Willing to participate in a 24/7 on-call rotation with approximately one shift per month compensated.

Nice To Haves

AWS Certifications or be willing to get certified.
Interest in Generative AI technologies.

Responsibilities

Planning
Analyzing customer requirements for software components, system availability, security, and performance.
Designing and documenting complete cloud hosting systems, including capacity planning software and instance type selection, allocation, and network design.
Estimating the costs of the recommended system design.
Building systems by executing installation, configuration, and testing of cloud resources.
Using automation and configuration management to ensure repeatability and traceability of changes.
Managed Services
Troubleshooting system hardware, software, networks, and operating systems.
Protecting the integrity and security of systems through proper use of controls and monitoring tools, and providing written evaluations and recommendations for ongoing improvement.
Maintaining system performance through system monitoring and analysis, performance tuning, and planning for future growth.
Designing and running load and stress tests, documenting outcomes, debugging infrastructure issues, and escalating documented application problems to the development team.
Maintaining internal systems and customer deployment documentation.
Partnering with project managers, technical consultants, software architects, and developers to validate infrastructure deliverables against the requirements and document all technical hand-offs.
Experience with Amazon Web Services (AWS).
Responding to support tickets and incidents in a timely manner that corresponds to SLA commitments.
Expertise
Contributing to the definition of best practices, operational policies, and procedures.
Establishing, documenting, and testing disaster recovery procedures, documenting outcomes, and making recommendations for ongoing improvement.
Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.