DevOps Engineer MTS

Salesforce.com, Inc.•Atlanta, GA

42d•Onsite

About The Position

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Our Technology, Marketing & Products Engineering team is tasked with innovating and maintaining a substantial distributed systems engineering platform that ships hundreds of features to production for tens of millions of users across all industries every day. Our users count on our platform to be highly reliable, lightning fast, supremely secure, and to preserve all of their customizations and integrations every time we ship. Our platform is deeply customizable to meet the differing demands of our vast user base, creating an exciting environment filled with sophisticated challenges for our hundreds of agile engineering teams every day! We are defining the next generation of trusted enterprise computing in the cloud. We're a fast-paced, agile and innovative team. We work across all areas of our technology stack. We enable critical services for the business, qualify sophisticated compute changes, trail-blaze new engineering solutions for the cloud! This position requires onsite presence in the Atlanta, Georgia office.

Requirements

3+ years work experience in a DevOps or similar role
Fluency in one or more scripting languages such as Python or Ruby
In-depth, hands-on experience with Linux, networking, server, and cloud architectures
Experience in configuration management technologies such as Chef, Puppet or Ansible
Experience with AWS or another cloud PaaS provider
Understanding of fundamental network technologies like DNS, Load Balancing, SSL, TCP/IP, SQL, HTTP
Solid understanding of configuration, deployment, management and maintenance of large cloud-hosted systems; including auto-scaling, monitoring, performance tuning, troubleshooting, and disaster recovery
Proficiency with source control, continuous integration, and testing pipelines
Championing a culture and work environment that promotes diversity and inclusion

Nice To Haves

Experience with Containers and orchestration services like Kubernetes, Docker etc.
Familiarity with Go
Understand cloud security and best practices

Responsibilities

Work with engineers on the design, deployment and continuous improvement of meaningful infrastructure services (i.e. logging, monitoring and alerting)
Scoping of work, management of backlog and predictability of project delivery
Provide guidance into long-range platform requirements and operational guidelines, with a focus on automation and continuous improvement of Platform Service Composability and availability
Develop and own standard processes/methodologies for provisioning, application scaling, configuration management, capacity planning, monitoring, etc. to improve organization-wide visibility into how distributed systems interact and perform in production
Analyze and comprehend how customers are using the platform and help drive continuous improvement of the offering based on that
Own daily operational goals with the team
Continuously raise our standard of engineering excellence by implementing standard processes for coding, testing, and deployment
Participate in the team's on-call rotation to address complex problems in real-time and keep services operational and highly available