DevOps Engineer, GovCloud Mid/Senior

Salesforce•Herndon, VA

About The Position

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Applications for this position will be accepted on an ongoing basis. Must be a U.S. Citizen operating on U.S. Soil with ability to meet customer and government screening standards applicable to this role, including a Criminal Justice Information Services screening with fingerprint scan. Due to the citizenship requirement for this role, which supports U.S. federal, state, and/or local government customers, citizenship will be verified through two of the following REAL ID Act documents: U.S. Passport, Passport Card, REAL Driver's License, Global Entry Card, U.S. Government CAC/PIV. We are looking for an experienced DevOps engineer to join a team of highly skilled Systems, Site Reliability, and DevOps Engineers working on service availability and performance. Our goal is a simple one: ensure maximum availability of Salesforce’s Government Cloud infrastructure through proactive enhancements, adept troubleshooting and ensuring security compliance. If you have a passion for problem solving, quickly diagnosing root causes and ensuring the resiliency of production systems, this role is for you! In this role: You are strong in solving Infrastructure related problems with code (with a focus on reusability) and you've mastered building compute capacity, worked on Kubernetes deployments at scale. You will be responsible for leading key projects in design, development, and post-release support of the Salesforce platform and tools that are used by a variety of internal teams to support our government customers. Collaborating with internal teams for efficient iterations of automated CI/CD pipelines with the goal of maintaining service owner feature velocity, solving and reproducing issues reported in Production environments. You’ll demonstrate a sense of autonomy and vitality for ownership of your areas and proactively take accountability for progress forward. You will get a chance to understand how things work with a large-scale production infrastructure within 3rd party cloud service providers. You will transform human heavy processes into automated governance solutions. Create and maintain detailed documentation. You will get a chance to improve your influence and collaboration skills working with various other Infrastructure teams across Salesforce. You will be interacting with a highly innovative and creative team of developers, open-source committers and architects. Researching and finding the right tools for the job, and if they don't exist creating them.

Requirements

A related 4-year technical degree required
3+ years deploying distributed apps with containers (Docker) & orchestration (Kubernetes, EKS, GKE)
3+ years development experience in config management (Puppet, Chef, Ansible, Terraform)
4+ years demonstrated ability working within and building on AWS
4+ years Linux system engineering experience
2+ years developing or infrastructure and application security for Highly Sensitive Customer Data & Environments (IAM, CI/CD, PKI)
3+ years experience deploying with a CI orchestration service (Jenkins, Spinnaker)
2+ years working experience scripting/programming language (Shell, Python, Golang, Ruby)
Experience with TCP/IP networking protocols and components as implemented in IAAS (i.e. VPC, TGW, route tables, security groups, etc.)
Experience with Log Management and Analytics tools such as Splunk / ELK
A continuous learner and a critical thinker.
A teammate with great communication skills both verbal and written.
This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.

Nice To Haves

BS Degree in Computer Science or Technical Field
Experience developing security & compliance into pipelines (OPA, Checkov, Twistlock, Prisma, Casbin)
Experience in any of the monitoring tools like Nagios, Graphite, Datadog, Cloudwatch, Prometheus, Zabbix etc.,
Experience in leading large scale web applications in production

Responsibilities

responsible for leading key projects in design, development, and post-release support of the Salesforce platform and tools
Collaborating with internal teams for efficient iterations of automated CI/CD pipelines with the goal of maintaining service owner feature velocity, solving and reproducing issues reported in Production environments.
transform human heavy processes into automated governance solutions.
Create and maintain detailed documentation.